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Work Background
DigitechintelSales Manager
Oct. 2023Austin, TX
TCP SoftwareCustomer Success Manager
May. 2023 - Sep. 2023United StatesManaged relationships with enterprise customers, ensuring SaaS solution adoption. Led customer onboarding, optimized engagement, and identified upsell opportunities. Facilitated contract renewals and conducted regular business reviews.
Digital Client Experience LLCSenior Account Executive
Jun. 2022 - May. 2023United StatesDeveloped and executed sales strategies to expand market presence. Managed a sales team and supported recruitment, training, and performance oversight. Collaborated across teams for business process improvement.
MotiveSenior Account Executive
Apr. 2019 - Jun. 2022Islamabad, Islāmābād, PakistanSpearheaded sales strategies for a Google-funded SaaS unicorn. 150+ daily cold calls, emails, meeting daily, weekly and monthly sales targets. Scaled the sales team from 75 to 1,800 agents, focusing on growth and acquisition. Managed key accounts and provided accurate sales forecasting.
Systems LimitedSenior Account Executive
Jun. 2017 - Mar. 2019Lahore, Punjab, PakistanLaunched and led a cold-calling team for a US-based client, meeting sales targets. Generated leads and trained new sales agents.
ibexCustomer Service Executive
Feb. 2016 - May. 2017Lahore, Punjab, PakistanDelivered customer services to several US clients across various sectors.
Paragon ChauffeursOperations Controller
Feb. 2009 - Jul. 2013United KingdomManaged operations and assignments for 100 drivers, ensuring operational efficiency.
Melrose & Morgan Sales Logistics Manager
Sep. 2006 - Feb. 2009London Area, United KingdomManaged sales and logistics for a high-end café in London.
Macintosh's CateringSales Logistics Manager
Oct. 2003 - Sep. 2006London Area, United KingdomLed customer service, sales, and logistics operations, ensuring business growth.
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