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Work Background
AceolutionSenior Account Manager
Oct. 2025•Manage the Cognizant – Bolt account, driving strategic client engagement and ensuring delivery excellence on key technology initiatives.
•Act as the primary liaison between Aceolution, Cognizant, and Bolt, aligning project needs with scalable staffing and consulting solutions.
•Build and maintain senior stakeholder relationships, ensuring seamless communication, resource alignment, and timely delivery.
•Partner with Cognizant teams to support Bolt’s growth and digital transformation by providing top-tier IT talent and solutions.
•Consistently meet and exceed revenue, client satisfaction, and account growth targets.
•Identify opportunities for business expansion within the account, strengthening long-term partnerships and creating value across multiple business units.
Selected.ltdSenior Business Development Manager
Jul. 2025•Led client acquisition across multiple industries, including e-commerce, tech, and media
•Presented and customized packages across our services: design, development, video, and digital marketing
•Collaborated with internal teams to ensure project delivery aligned with client goals and KPIs
•Negotiated project scope, pricing, and timelines for both hourly and retainer-based models
•Built partnerships and referral networks to generate qualified leads
ShuftiSenior Business Development Manager-Europe
Oct. 2024Bulgaria•Execute a strategic sales plan to achieve sales targets and expand client base.
•Manage the full sales cycle-prospecting, qualification, presentation, negotiation, and closing.
•Attend industry events and conferences across Europe to build relationships, generate leads, and stay informed about market trends.
•Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
•Conduct product demonstrations to showcase the value of Shufti Pro’s KYC, AML, and KYB solutions.
•Collaborate with internal teams to ensure satisfaction of clients.
•Stay up-to-date with industry trends, competitors, and regulatory changes to effectively position Shufti Pro’s offerings.
ShuftiBusiness Development Manager-Europe
Oct. 2024Bulgaria•Execute a strategic sales plan to achieve sales targets and expand client base.
•Manage the full sales cycle-prospecting, qualification, presentation, negotiation, and closing.
•Attend industry events and conferences across Europe to build relationships, generate leads, and stay informed about market trends.
•Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
•Conduct product demonstrations to showcase the value of Shufti Pro’s KYC, AML, and KYB solutions.
•Collaborate with internal teams to ensure satisfaction of clients.
•Stay up-to-date with industry trends, competitors, and regulatory changes to effectively position Shufti Pro’s offerings.
Trusted Tech TeamSenior Account Specialist
Jun. 2024 - Aug. 2024London Area, United Kingdom•Engage with customers on billing matters •Process Portal Changes, Account Questions, Onboarding Forms
•Track and monitor support cases to ensure timely resolution and follow-up.
•Work on escalating critical client situations
•Provide continual feedback on processes to improve the customer experience
•Assist with the end-to-end onboarding process for new customers, ensuring seamless integration of our cloud services into their existing infrastructure.
•Develop strong relationships with customers, serving as their primary points of contact •Collaborate with various departments within the company to address inquiries related to licenses
Trusted Tech TeamAccount Specialist
Jun. 2024 - Aug. 2024London Area, United Kingdom•Engage with customers on billing matters •Process Portal Changes, Account Questions, Onboarding Forms
•Track and monitor support cases to ensure timely resolution and follow-up.
•Work on escalating critical client situations
•Provide continual feedback on processes to improve the customer experience
•Assist with the end-to-end onboarding process for new customers, ensuring seamless integration of our cloud services into their existing infrastructure.
•Develop strong relationships with customers, serving as their primary points of contact •Collaborate with various departments within the company to address inquiries related to licenses
FifosysTechnical Account Manager
Apr. 2023 - Apr. 2024London, England, United Kingdom• Assisted clients in selecting products or services best suited to their needs, yearly upsell target £150k
• Finding and maintaining new clients, leveraging our portfolio of accomplished industry-leading technologies.
• Building a healthy pipeline of projects and recurring sales.
• Ongoing support via the company’s service desk and maintaining SLAs.
• Developing and maintaining structured account plans and IT roadmaps • Creating detailed proposals and engaging clients with a consultative approach.
• Resolving and acting as a point of escalation for all customer queries, both technical and sales.
360 Digital Marketing LLCSenior Project Manager
Jan. 2022 - Apr. 2023London, England, United Kingdom• Built company reputation by managing and successfully delivering projects.
• Delivered projects on time and under budget through strict implementation and cost controls.
• Reduced downtime with effective scheduling and resourcing.
• Implemented change management processes to keep the project up-to-date and smooth resistance to new concepts.
• Oversaw each step of the project, meeting goals and achieving deadlines.
• Led and motivated talented project teams, achieving targets within stipulated deadlines.
• Upsell target up to £45k per month
360 Digital Marketing LLCSenior Sales Manager
Aug. 2021 - Jan. 2022London Area, United Kingdom• Identify and prospect new business opportunities, managing the full sales cycle
• Maintain high level of understanding of company's services and how to support client's needs
• Maintain strong relationship with prospective and existing customers
• Collaborate with senior leadership to manage potential risks
• Regularly provide detailed sales reporting to the sales'director
• Attend events when needed
• Monthly target up to £25k per month
Bright NetworkBusiness and Operations Intern
Jul. 2020 - Aug. 2020London, England, United Kingdom• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies
• Internship experience provided by Bright Network, where I had the opportunity to showcase my skills on an individual project and gain further insightful knowledge from industry-leading companies such as Procter & Gamble, Marks & Spencer, and Google
• Evaluated trends to understand competitive environments and assess current strategies.
• Participated in weekly brainstorming meetings, contributing innovative ideas for upcoming marketing initiatives and branding efforts.
• Contributed to creating mock-ups, email campaigns and social media content.
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