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Work Background
Social Media Content Creator
HASfitSocial Media Content Creator
Nov. 2024Utah, United StatesProduce and edit short-form video content for Instagram, Facebook, Twitter, and TikTok. Manage publishing schedules and ensure consistent brand presence across platforms. Collaborate with influencers and UGC creators to create authentic, high-engagement content. Write captions, hashtags, and CTAs to support campaigns and drive app downloads. Upload and manage ads for YouTube content to support brand visibility and reach. Provide administrative support for social media operations and content management.
Medical Virtual Assistant
HealthcareMedical Virtual Assistant
Nov. 2023 - Oct. 2024
Digital Marketing Manager
Freelance (Self employed)Digital Marketing Manager
Aug. 2023 - Sep. 2025Colorado, United States
Customer Service Representative
Evolent HealthCustomer Service Representative
Sep. 2022 - Apr. 2023Makati, National Capital Region, PhilippinesLearning and understanding company insurance products. Answering calls and responding to customer complaints. Accessing customer accounts and policy schedules. Providing customers with detailed information about their policies and benefits. Cancelling clients' accounts. Following up with clients on outstanding items or payments while maintaining positive client relationships Sending member ID's through mail. Recommending available products. Forwarding customers to sales agents when a policy needs to be initiated or upgraded. Typing up complaint reports. Managing the customer complaint database. Referring unresolved customer grievances, appeals, prior authorizations to designated departments for further.
Medical Record Retrieval Specialist
Change Healthcare, Asia PacificMedical Record Retrieval Specialist
May. 2019 - Jul. 2020Taguig, National Capital Region, Philippines
Sales Representative Appointment Setter
Red Sky Comms, Inc.Sales Representative Appointment Setter
Apr. 2018 - Dec. 2018Makati, National Capital Region, Philippines

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Efficient Social Media Content Solutions
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