Buffalo Wild WingsBartender/Shift Leader
Jan. 2010 - Sep. 2013Mt. Juliet, TNShift lead duties included floor supervision, guest satisfaction, conflict resolution, monetary deposits, placing and receiving truck orders, and maintaining low costs of labor. Training duties included working with other staff trainers to ensure consistent methods of training, overseeing the completion of all paperwork, communicating with the management staff. Bartending duties include guest satisfaction, floor supervision, maintaining appropriate levels of liquor costs, and training new employees. Buffalo Wild Wings taught me the ins and outs of corporate structures.