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Work Background
OneSource Professional SearchDirector
Mar. 2025• Led executive and technical placements in Engineering Services, O&G, Petrochemical, and Accounting/Finance industries.
• Developed relationships with client companies and candidates to ensure successful placements.
• Achieved Forbes' Top 250 Professional Search Firms recognition multiple years in a row.
ExperisBusiness Development
Nov. 2022 - Jan. 2025Houston, Texas, United StatesExperis is a global IT solution and staffing consultancy. Joanna’s role is account manage and expand current clients with IT companies based in Houston. Covering major accounts in the gulf states in terms of managed services and workforce solutions. Responsible for month over month gross profit growth throughout accounts to achieve yearly quota.
Zonta InternationalMember
Jan. 2022Houston, Texas, United States
Zonta InternationalMember - E Club Bangkok
Jun. 2020 - Jun. 2021Bangkok, Bangkok City, Thailand
ServitaDirector of Business Development Asia and Middle East
May. 2016 - Jul. 2022SingaporeServita is an IT Consulting organisation with a strong focus on delivery within the healthcare sector and previously operated in Dubai and UK. Joanna played a vital part in the opening of the Asia office in Singapore. Joanna managed clients and provided account management within each of the accounts across the APAC region. Joanna also over saw business development in the Middle East region and all aspects of Global Mobility. Managing Global workforce across 3 continents, developed recruitment strategy, implemented recruitment and HR tools and technologies.
HalianHealthcare Senior Services Account Manager Middle East
Nov. 2012 - May. 2016United Arab EmiratesAs part of the management team Joanna helped to retain and expand the Strategic Outsourcing business within the emerging markets, mainly within Qatar and the UAE. Joanna is a key part of the team, as well as managing the services, resourcing, global mobility and business aspects of her role, she also acts as the Team Manager for our internal Resources. Key Achievements & Responsibilities ● Tripled GP from $300K per quarter to $300K per month in 5 months (healthcare IT account based in Doha 2014)
● Exceeded quarterly targets and bonus kickers amounting to overall GP for the year $2.2million (highest achiever in the company) 2013
● Created partnerships resulting in extended exclusive contracts for resourcing – up to 70 resources
● Supporting recruitment staffing schedule requirements for EMR go-live projects within the hospitals in Qatar and Abu Dhabi
● Deployed E-learning teams of 8 resources each with a 24-month contact resulting in a GP of $750,000 each team
● Run the talent acquisition team of 8, discovering best practices and sourcing strategies.
● Working and help implement with clients staffing management programme, working with Large MSP systems.
● Revising and writing proposals/contracts
● Recruitment activities including gathering requirements, Interview and deploy IT consultants into customer sites
● Managing recruitment teams in UAE and UK, to bring consultants from overseas as well as local hires
● Maintaining the relationships with on-site consultants ensuring employee retention
● Managing the work/productivity of the HR/Admin personnel
● Profit projections, forecasting. P&L and margin reporting
Accounts Managed: SIDRA, Dell, HMC, Naufar, NCR Oman, QADIC, PHCC
SMG-Streamline Marketing GroupSenior Relationship Manager
Feb. 2012 - Nov. 2012United Arab EmiratesJoanna was brought in on a consultancy basis to assist on the execution of the Global Aerospace Summit. Her role included: • Liaising with all VIP and Senior Level delegates, main point of contact for all enquiries. • Owing the whole VVIP and VIP negotiations
• Selling the event to the main opinion leaders in the industry
• Responding to mail shots and all communications with sponsors and delegates
• Assisting in all travel and accommodation solutions
• Preparing literature and email formats for marketing and editorial purposes • Defining processes
• Meeting and greeting with all of the VVIPs
• Taking part in the event, preparation, ensuring smooth running
• Assisting in operations and processes
Arowana Consulting Fz LLCManager, Key Accounts
Jan. 2009 - Jan. 2012United Arab EmiratesArowana Consulting is an IT services company working with tier 1 clients across the region. • Managing a portfolio of tier 1 accounts • Dealing with all aspects of negotiations
• Developing new business from new clients • Developing and maintaining business with current clients
• Revising and writing proposals/contracts
• Building network of industry contacts to generate new business • Interview and deploy IT consultants into our customer sites from a Global outlook
• Maintaining the relationships with our on-site consultants • Working directly with the Regional Manager and the Executive Director • Managing the work of the HR/Admin personnel • Problem solving for both clients and consultants from a global mobility aspect
• Organizing and executing all company events/celebrations
• Ensuring necessary actions are undertaken by the account/sales team • Ensuring payments are received on time from our customers
• Preparing/tracking invoices and Purchase Orders
• Attending client meetings • Maintaining and expanding relationships with existing clients at a Senior Level
FoxtonsDepartment Head
Jul. 2006 - Nov. 2008London, United KingdomAs a Department Head Joanna managed a team of 8 Move Consultants and trainee mortgage brokers. Responsible for training the team and maintaining the productivity of the division. A key player in the extensive training program every new move consultant on the sales floor undertook. She was also heavily involved on the productivity of the sales floor, as part of the management team she reported directly to the Sales Director and the CEO.
Our main objective was to bring property onto the market, we had to compete with other agents who’s fee along with their service was much lower than Foxtons, we were rewarded on how much business we brought onto the market. I worked towards targets for both sales and lettings creating and maintaining relationships with many vendors, developers and landlords.
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