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Work Background
Private entrepreneurProject Producer, Business Development Consultant
Mar. 2024Launching and managing projects from start-up: organizing operational processes, controlling financial flows, managing personnel, adapting and training employees.
Business development and strategic consulting: building business models, implementing digital transformation tools, testing hypotheses (MVP), developing and optimizing CJM.
Digital marketing and promotion: SEO, SMM, setting up and running advertising campaigns (Google Ads, Meta Ads, Yandex Direct), working with target audiences, local promotion.
Web development and support: designing and creating websites on Tilda and Webflow, SEO configuration, integrations, analytics, and regular optimization.
Automation and customer service: implementation of CRM systems (Bitrix24, amoCRM), connection of online registration, creation of chatbots, building sales funnels and customer retention systems.
Analytics and effectiveness: conducting A/B testing, traffic analysis, lead cost control, ROI and ROAS calculation, implementation of metrics for monitoring effectiveness.
Tools: Tilda, Webflow, Google Ads, Meta Ads, Yandex Direct, Google Analytics, Yandex Metrica, CRM (Bitrix24, amoCRM), Taplink, Instagram, Telegram, Notion, CapCut, Inshot.
JSC ER-Telecom HoldingProject Leader for Technical Integration
Dec. 2023 - Aug. 2024Russia, MoscowManaging integration projects as part of M&A: optimizing processes, operating models, and technical architecture. Building compatibility between business and IT systems, implementing regulations, organizational structures, and motivation. Organization of work of technical departments: process launch, KPI control, service quality assurance. Mentoring and adaptation of new teams. Interaction between IT, operations, procurement, logistics, and HR. Experience in Agile, Waterfall, Change Management, Digital Transformation, and Restructuring.
Tools: Agile (Scrum, Kanban), Waterfall, Prosci ADKAR, BPMN 2.0, ITIL, Jira, Confluence, Trello, MS Project, SAP S/4HANA, 1C, Visio, Miro, Power BI, ClickUp, Notion, Asana, Service Desk.
Kronyx Plus LLC M&A by ER-Telecom Holding JSCChief Technical Officer of the M&A project
Sep. 2023 - Aug. 2024Russia, MoscowLeading integration after M&A deals: managing 3 departments (50+ employees), restructuring staff, implementing KPIs and incentive systems. Integrating IT systems and business processes according to corporate standards. Organizing service continuity, logistics, and inventory accounting during the transition period. Application of hybrid methodologies (Prosci ADKAR, Agile, Waterfall). Coordination of HR, IT, finance, and security functions.
Tools: SAP S/4HANA, Jira, Confluence, Netcracker BSS, IBM BPMS, BPMN 2.0, ITIL, MS Project, Power BI, Miro, Trello, Asana, Service Desk.
Kronyx Plus LLC M&A by ER-Telecom Holding JSCLeader M&A Project Manager
May. 2023 - Sep. 2023Russia, MoscowManagement of B2B client post-M&A integration projects. Implementation of business processes for connection based on acquired assets. Coordination of architectural and service solutions with IT, commerce, and technical departments. Control of interaction between customers, contractors, and involved teams. Agile and Waterfall project management. Analysis and risk management during customer service migration. Reporting and status monitoring for stakeholders.
Tools: Agile (Scrum/Kanban), Waterfall, Prosci ADKAR, BPMN, Jira, Confluence, MS Project, SAP S/4HANA, BI dashboards, CRM/ERP.
JSC ER-Telecom HoldingSenior Project Manager
Sep. 2021 - Apr. 2022Russia, MoscowManagement of the projects and technical team (FTTx, optics, wireless networks). Building and optimizing project office processes. Quality control and SLA/KPI compliance. Participation in M&A: asset audit and integration. Organization of adaptation, training, and workload allocation for specialists. Preparation of analytics and regular reporting to top management.
Tools: SAP S/4HANA, Jira, Confluence, Siebel CRM, Netcracker BSS, Krus, ARM, BI, Grafana, Zabbix, Visio, MS Project.
Private entrepreneurMarketing and Digital Promotion Specialist
Mar. 2021Development and implementation of online marketing strategies.
Setup and management of advertising campaigns (Google Ads, Meta Ads, Yandex Direct).
SEO optimization: indexing, meta tags, website structure, visibility in search engines.
Promoting brands through social networks (Instagram, Telegram, VK): creating content strategies, setting up targeting and retargeting.
Digital funnel optimization, traffic analysis, A/B testing, conversion rate improvement.
Tools: Tilda, Webflow, Google Ads, Meta Ads, Yandex Direct, Google Analytics, Yandex Metrica, CRM (Bitrix24, amoCRM), Taplink, Instagram, Telegram, Notion.
JSC ER-Telecom HoldingProject Manager
Jul. 2020 - Aug. 2021Russia, MoscowPreparation of project solutions and feasibility studies for B2B/B2G projects. Development of documentation, control of deadlines and quality. Coordination of terms and conditions with customers and contractors. Organization and control of installation and commissioning works. Coordination of interaction between technical departments, procurement, and lawyers.
Tools: AutoCAD, Visio, MS Project, SAP, 1C, CRM, ERP, Jira, Trello.
АО "ЭР-Телеком Холдинг"Lead engineer for radio network
May. 2019 - Jul. 2020Russia, BryanskManagement of a geographically distributed team of engineers (3 regions). Organization of emergency recovery and preventive maintenance work. Monitoring of network and service availability. Management of SLAs, MTTRs, and KPIs for contractors. Participation in the implementation of new wireless access solutions. Optimization of operations and service processes.
Tools: Grafana, Zabbix, Cacti, PRTG, LibreNMS, NetXMS, SLA Dashboard, Infinet, Ubiquiti, Mikrotik, Cambium, Huawei, Cisco, Juniper, Eltex, ERP, CRM.
ER-Telecom Holding JSCNetwork Maintenance Engineer
Sep. 2018 - May. 2019Russia, BryanskDiagnosing and troubleshooting network issues (fiber optics, copper, Wi-Fi, and radio). Channel testing, hardware modernization. Collaborating with back-end teams and customers. Documenting incidents. Keeping the network running smoothly.
Tools: NetPing, MikroTik, Cisco, Huawei, Ubiquiti, D-Link, Wireshark, PRTG, Zabbix, OTDR, Fusion Splicer, Putty, Radmin, TeamViewer, Linux/Windows, CRM (1C).
Kosmosky.comChief Business Development Officer
May. 2014 - Apr. 2018Russia, BryanskComprehensive management of the development of a musical instrument manufacturing company (tongue drums). Building a manufacturing cycle: from purchasing raw materials to releasing finished products. Quality control, implementation of cost optimization solutions. Development and management of logistics: procurement, warehousing, international deliveries. Organization of personnel policy: recruitment, training, adaptation, and personnel records. Financial control: accounting, interaction with banks and regulatory authorities. Development of a distribution network: participation in exhibitions, promotion, conclusion of contracts, and support for partners.
Skills: business development management, organization of production processes, logistics and procurement, HR and finance, international deliveries, business partnerships, and distribution.
NPO “Center for Youth Initiatives”Social Project Manager
Jun. 2009 - Aug. 2015Russia, BryanskManagement of social and cultural projects for non-profit organizations. Organization and coordination of city, regional, and international events (up to 15,000 participants). Management of the Contemporary Mastery Gallery project: development of a platform for cultural initiatives. Experience interacting with government agencies, independent observers, and public organizations. Organization of performances by public figures, poets, musicians, and scientists.
Skills: project management, event management, working with government agencies and NPOs, communicating with key stakeholders, organizing mass events.
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