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Work Background
Office of the Federal Public Defender- Northern DistrictParalegal Assistant
Sep. 2018 - Apr. 2019San Francisco, CAIT hardware/ software upgrade projects and paralegal /e-discovery support for the Federal Public
defender’s office staff in San Francisco-Northern District
Robert Half TechnologyInformation Technology Help Desk Analyst II/Instructional Designer
Apr. 2015Pleasanton, CADell Latitude, Lenovo T14, and Microsoft Surface Laptop 2 laptop/tablet deployment/data
migration, O365 migration and Azure deployment projects, Active Directory, Salesforce, Skype
for Business, MS Teams, Ring Central, MS Office 2016 upgrade deployment, Service Now
ticketing system, remote access, and mobile device support for 10,000 plus employees and
contractors, Office 365 and Endpoint Azure system admin for remote contractors
● Renovated and created a new hire training outline guide and instructional videos for new
Tier 1 and 2 help desk analysts, interns, and contractors in the IT ECS support
department
● Provided training for new interns and IT help desk analysts II on all software,hardware,
and troubleshooting techniques used in ECS IT support
● Created and Managed an in-house digital kiosk project for the ECS IT support
team-project management and designed how to PC repair videos for all employees
● Worked with the HR on-boarding team on a new hire device setup video project
Created a MacBook essential training course for the Tech Support team
Robert Half TechnologyHelp Desk Specialist
Apr. 2015 - Mar. 2025
Robert HalfHelp Desk Specialist
Apr. 2015 - Mar. 2025
AppleOne Employment ServicesContract Paralegal
Nov. 2013 - Jun. 2014Oakland, CAWorked on an E-file data project for the state of Texas ( all 250 counties).
EJC3 ConsultingCEO- Executive Consultant
Jan. 2013 - Mar. 2025San Francisco Bay AreaLitigation Support and case management (both virtual and in-house), legal document preparation (pleadings, complaints), online case law searches with Westlaw and Lexis Nexis, trademark, patent, copyright searches and online registration- E filings US and international;business filings for corporations, E-discovery support, working with small firms and solo practioner attorneys in virtual paralegal support ( Personal injury, Intellectual Property , Business Immigration filings, Wills)
Educational consulting (non-profits: setup, grant writing, curriculum design and development)
IT Technical consulting (E-discovery-litigation, computer upgrades-hardware software installations and data migrations, computer troubleshooting, audio/ video home set ups)
EMAIL US FOR A FREE CONSULTATION OF VIRTUAL OR ONSITE SERVICES- [email protected]
Robert Half TechnologyContract Legal Assistant/Paralegal
Mar. 2012 - Nov. 2015San Jose, CAPrepared legal pleading drafts, legal depositions and summaries, correspondence and memos, settlement demand letters, case law research for trial attorneys and senior paralegals; conducted initial client interviews; provided client case management, records management, litigation support, electronic document review, trademark(TESS), patent(PACER), and copyright searches, preparation of trial binders for use in court, handled interrogatories and requests for document production, created exhibit lists, document indexing for open and closed cases, knowledge of state and federal rules of civil and criminal procedure, case calendaring, filing court documents and e-filing of immigration forms for business visas Firms worked at: Quinn Emmanuel (Intellectual Property, Litigation), Goodwin Procter LLP (Mergers, Intellectual Property), Morgan Duffy-Smith Tidalgo LLP (Family Law, Litigation), Fragomen del Rey (Business Immigration), Law Offices of Michael Thompson (Personal Injury, Probate)
Robert Half LegalContract Legal Assistant/Paralegal
Mar. 2012 - Nov. 2015San Jose, CAPrepared legal pleading drafts, legal depositions and summaries, correspondence and memos, settlement demand letters, case law research for trial attorneys and senior paralegals; conducted initial client interviews; provided client case management, records management, litigation support, electronic document review, trademark(TESS), patent(PACER), and copyright searches, preparation of trial binders for use in court, handled interrogatories and requests for document production, created exhibit lists, document indexing for open and closed cases, knowledge of state and federal rules of civil and criminal procedure, case calendaring, filing court documents and e-filing of immigration forms for business visas Firms worked at: Quinn Emmanuel (Intellectual Property, Litigation), Goodwin Procter LLP (Mergers, Intellectual Property), Morgan Duffy-Smith Tidalgo LLP (Family Law, Litigation), Fragomen del Rey (Business Immigration), Law Offices of Michael Thompson (Personal Injury, Probate)
CDWCorporate Investigator
Oct. 2005 - Jul. 2008Electronic security and surveillance of a 500,000 sq. ft. computer warehouse distribution/logistics center; conducted programming and IT maintenance for a 200 camera/door alarm security system; conducted training of new security staff on proprietary software applications and designed training manuals; conducted corporate investigations involving online fraud and internal theft, which resulted in several arrests of employees and busts of several theft rings involving international delivery companies.
Twisted Plans ProductionzGraphic Designer
Sep. 2002Designing business company logos, web site design and redesigns, brochures, menus, business card design, UI and UX designer, illustrations, web banner designs, concept art, storyboards, 2D/ 3D previz animation
Ella Hill Hutch Community CenterTech Program Coordinator/ Instructional Designer
Oct. 2001 - Jul. 2004Served as curriculum designer, instructor, and evaluator for the Computer Literacy Programs for youth age 5-16 years of age and senior citizens; IT maintenance for the community center’s computer lab; conducted staff development training via CBT courses; developed a youth mentoring program serving at-risk youth attending public schools in the San Francisco metropolitan area; developed after-school tutoring program and a summer recreational program for school-age children, trained community residents and parolees job development skills via online courses; designed community center’s logo and stationary with Adobe PageMaker and Photoshop
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