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Work Background
Amazon Web Services (AWS)Senior Customer Solutions Manager
Mar. 2022Atlanta Metropolitan AreaSR CSM Supporting PGA Tour and Cox Communications in the Telco and Sports Verticals for AWS. Specializing in Generative AI, Security, Migration, & Modernization of workloads in the Cloud. Enabling and advocating for AWS customers to maximize the value and business impact of cloud operations, cost optimization, innovation, Customer experience, organizational transformation, and new revenue opportunities.
BDLeader, Project/Program Management
Jan. 2022 - Mar. 2022Atlanta Metropolitan AreaGCS (Global Customer Service) Readiness ensures the Implementation, Service and Support organizations are effectively prepared and ready for all new product and software releases. The Project Manager supports the GCS Readiness Senior Project managers with delivering readiness to GCS. Additionally, the Project Manager collaborates with numerous cross-functional stakeholders to drive readiness through planning, scheduling and execution of all deliverables within the scope of assigned projects.
Lone Star AnalysisInformation Technology Business Consultant
Sep. 2021 - Dec. 2021Addison, Texas, United StatesContract consultant providing subject matter expertise to Lone Star Analytics clients for communications, information technology projects and government programs.
EnvistacomSenior Product Marketing Manager
Oct. 2019 - Aug. 2021Atlanta, Georgia, United States• Established a LEAN product process while directing a virtualization product development team. • Launched Envistacom’s 1st hardware/firmware product generated $3M in first year revenue. • Achieved multiple government program milestones including research, development, productization and systems integration for Phoenix (PHX-E) and Satellite Transportable Terminal (STT) modernization, MEO O3b RF upgrade kit, and other SATCOM programs.
EnvistacomSenior Program Manager
May. 2018 - Sep. 2019Alexandria, VA• Lead Program Manager for $18.6M annual DoD Biometric program supporting US Central Command remote bases with Near Real-Time Identity Operations (NRTIO). • Guided a global team of 45+ personnel and sub-contractors through a $5M technical refresh, Hub upgrade, VSAT modernization, cyber certification, and Authority-to-Operate (ATO).
• As Biometric SME, drove all aspects of program operations and control; exceeded all performance metrics and validated the technical solution and architecture for the DoD.
• Created and chaired a Biometric Enhanced Watch List (BEWL) Working Group that documented and streamlined the data cleansing process for NRTIO BEWL updates and operation.
EnvistacomBusiness Development Director
Feb. 2018 - May. 2018Dallas/Fort Worth Area
NR Commander US Seventh FleetDeputy Chief Of Staff - Readiness
Dec. 2017 - Jun. 2021Dallas/Fort Worth Area• Exercise 29G/ANNUALEX - MFCC Chief (11/2017) – Led a team of 25 sailors and marines.
• Exercise KEEN EDGE 18 – MFCC Chief (01/2018) – Led a team of 30 sailors and marines.
• NORTHWEST PACIFIC 18 (2/2018) – Naval War College, Newport, RI.
• Joint Operational Fires and Effects Course (JOFEC), FT Sill, OK (4/2018)
• Exercise TALISMAN SABRE 2019 – Australia (7/2019) - Over 35K US & Australian forces.
Office of Deputy Assistant Secretary of the Navy (Financial Operations)Deputy Director, Financial Reporting & Accounting (FMO-2)
Apr. 2016 - Oct. 2017Washington Navy Yard, District Of ColumbiaReturned to full Active duty, Captain US Navy for a special project supporting the Secretary of the Navy. • Managed a diverse financial management team of 24 personnel and 100+ contractors delivering annual financial reporting, business process initiatives, internal controls, and audit readiness.
• Advised the Navy enterprise exceeding $550 billion in preparation for full financial IPA audit.
• Directed complex audit readiness and business process redesign efforts for Navy ERP and Navy Working Capital Fund asset segment representing over $32.5 billion in capital assets.
• Led a cross-functional Navy Ordnance Working Group that redesigned and implemented key internal controls and processes improvements for this $38+ billion asset segment.
• Collaborated across major DoD commands, including Defense Logistics Agency (DLA), Defense Finance Accounting Agency (DFAS), Missile Defense Agency (MDA) and Navy Supply Command.
Coastal Riverine Squadron 10Commanding Officer - Alpha Company
Nov. 2015 - Dec. 2017Jacksonville, Florida AreaCommand Board selected to high performing and specialized Navy Expeditionary unit. The 147 Coastal Riverine Force Sailors conduct port and harbor security, high value asset protection, offensive combat operations and maritime security operations in rivers, harbors and coastal waterways. The CRS-10 Alpha Company team is currently engaged in multiple real world missions in both US and foreign harbors and waterways in support of US National Interests.
Spectrum Financial GroupFinancial Services Professional
Oct. 2014 - Mar. 2016Dallas/Fort Worth AreaMarketed comprehensive financial and risk planning products to individual and business clients.
• Cultivated more than thirty new client relationships in first year with emphasis on business owners and individuals in the Veteran, Technology, and Professional Markets.
• Conducted monthly seminars on financial planning, business protection, and risk planning.
NR Commander Seventh FleetOfficer in Charge, Maritime Operations Center (MOC) Warfare Cell & Combat LNO Cell
Dec. 2012 - Dec. 2015Joint Reserve Base Ft Worth, TX- Board selected to elite reserve unit providing C7F in-depth expertise and knowledge of the Pacific area of operations.
- Delivers results critical to our national security: During 3 year tour with C7F, was directly responsible for executing greater than $1.6M / 3876 days in support tied to more than $50M in operations.
- Service above self - Volunteers for short notice tasking and critical national security / humanitarian operations. - Experienced and familiar with Pacific AOR with specialization in Korea, Japan, Taiwan and Nepal.
CSS CorpBusiness Development Manager / Services Program Manager
Apr. 2011 - Oct. 2014Dallas/Fort Worth AreaGlow Networks is a subsidiary of CSS Corp. Developed and implemented $2.5M-$3M professional services business supporting the Ciena account.
• Led and grew a dynamic team of 10-15 direct reports that delivered best-in-class optical engineering, planning, field deployment, testing, and network operations. • Increased overall profitability through the custom development of a firm-price-quote process that resulted in +20% revenue growth, 10% reduced costs, and 99.8% on time project delivery.
• Instrumental in multiple, strategic projects for lead account +$90M annual revenue, leveraging Converged Packet Optical 100G, 40G, Mobility Solutions, SAOS, and Cloud Solutions.
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