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Network Power<100 people
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Work Background
WeFindFlatsCase & Account Manager
Jul. 2023Remote
WeFindFlatsMarketplace Sales Specialist (Remote)
Aug. 2022 - Jul. 2023London Area, United KingdomLead projects on demand that help WeFindFlats to grow and improve Manages to facilitate communication and transactions between Flat Seekers (FS) and Accommodation Providers Consults FS on best practices and manages expectations
WeFindFlatsRelocation Case Manager (Remote)
Aug. 2022 - Jul. 2023London Area, United KingdomLead projects on demand that help WeFindFlats to grow and improve Manages to facilitate communication and transactions between Flat Seekers (FS) and Accommodation Providers Consults FS on best practices and manages expectations
BlueLink International CZCRM advisor (Hybrid)
Oct. 2021 - May. 2022Prague, CzechiaProcess customer requests according to set processes and procedures; Achieve targets for productivity & quality; Follow operational requirements and priorities on a daily basis by switching activities as & when necessary; Team player, highly motivated and enthusiastic work approach.
Firefly Journey LtdCo-Founder (Remote)
Apr. 2021 - Jun. 2024Identify Market Opportunities & Manage Product Development Development of concept Create Business Plans Development & Design of the website Development and implementation of marketing strategy Responsable for HR & hiring staff Develop and lead a team in a remote environment Build alliances and partnerships with other organizations.
International Brand CeylonOperations Manager
Dec. 2019 - May. 2020Colombo, Sri LankaDevelop, implement, and review operational policies and procedures. Make important policy, planning, and strategy decisions. Encourage high performance from the staff in a positive work environment Assist HR with recruiting when necessary. Oversee budgeting, reporting, planning, and auditing. Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. Work with the board of directors to determine values and mission, and plan for short and long-term goals. Identify and address problems and opportunities for the company. Support staff communication with the management team. Cash handling, cash reconciliation, invoicing and banking
Colour Creation LtdProject Manager
Feb. 2019 - Jun. 2019Scarborough, UKMonitor Projects Progress, mainly Website development, and Set Deadlines for the team; Communicate with costumers for updates and feedback.
Historic Hotels & Properties ltdOperations Manager / HR / Admin
Sep. 2018 - Dec. 2019ScarboroughDevelop, implement, and review operational policies and procedures. Responsible for the administrative & operational side of the Hotel Managing the Front of house & F&B departments Assisting in the recruitment, training and development of staff Cash handling, cash reconciliation, invoicing and banking Discuss and create rate plans in the Hotel booking system Present and promote the hotel to prospective partners & guests Assisting customers with their questions, problems and complaints.
Historic Hotels & Properties ltdHotel Operations Manager
Sep. 2018 - Dec. 2019ScarboroughDevelop, implement, and review operational policies and procedures. Responsible for the administrative & operational side of the Hotel Managing the Front of house & F&B departments Assisting in the recruitment, training and development of staff Cash handling, cash reconciliation, invoicing and banking Discuss and create rate plans in the Hotel booking system Present and promote the hotel to prospective partners & guests Assisting customers with their questions, problems and complaints.
HACKNESS GRANGE HOTEL LIMITEDAssistant Hotel Manager
Feb. 2015 - Nov. 2017Scarborough, England, United KingdomAssisting the GM with the administrative & operational side of the Hotel; Managing & Supervising the Front of house departments; Planning, organising & running events; Assisting in the recruitment, training and development of staff; Cash handling, cash reconciliation, invoicing and banking; Wages; Discuss and create rate plans in the Hotel booking system (roomlynx & rezlynx); Present and promote the hotel to prospective partners & guests; Assisting customers with their questions, problems and complaints.
HACKNESS GRANGE HOTEL LIMITEDReceptionist
Apr. 2014 - Feb. 2015ScarboroughMy main duties were to ensure the day to day operation of the front desk was undertaken and the guests experience was at the highest quality. To deal with the payment of guests bills on a daily basis and to ensure all queries and requests were dealt satisfactorily and with time efficiency. To undertake general administration as requested by GM. Helping F&B department when necessary.
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