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Work Background
Sunshine Coast Holiday ParksFront Desk Receptionist
Feb. 2025 - Jun. 2025Sunshine Coast, Queensland, Australia
City of Coffs HarbourReceptionist
Oct. 2024 - Jun. 2025Sawtell, New South Wales, Australia• Managed bookings, processed payments, and handled enquiries with precision and professionalism. • Assisted with retail operations to maintain stock levels and accurately process sales transactions. • Responded to verbal, written, and email enquiries from the public.
Lifeline North CoastCrisis Counselor
Sep. 2024 - Mar. 2025Coffs Harbour, New South Wales, Australia• Provided free and confidential crisis support to individuals in need, offering a listening ear without judgement. • Collaborated with a team of trained crisis supporters to ensure the well-being of those feeling overwhelmed. • Implemented crisis intervention strategies to help individuals cope with difficult situations effectively.
Southern Cross UniversityGraduate Student
Jul. 2024Coffs Harbour, New South Wales, Australia
Sanctuary Resort Motor InnManager
Jan. 2022 - Jan. 2024Coffs Harbour, New South Wales, Australia• Oversaw all operations at Sanctuary Resort Motor Inn, managing 43 guest rooms and an on-site restaurant. • Led a team of 7 staff members to ensure efficient day-to-day operations and provide exceptional guest experiences. • Implemented strategies to optimize occupancy and revenue, resulting in a significant increase in profitability.
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