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Network Power<100 people
Roles
💰100%
Investor & VC
💸100%
Marketing
✔️100%
IT
Geos
🇺🇸100%
United States
Work Background
TCS Equipment FinanceDocumentation Manager
Nov. 2024 - Feb. 2025Digitized the paper-based tracking system for Documentation and Accounting/Controller tasks
Transferred over a decade-worth of finance content to SharePoint and organized it so content was findable
ELB LearningContract Sr. Proposal Writer
Mar. 2024Led a cross-functional proposal team, writing over 125 proposals for RFPs and organic opportunities, training a proposal writer, and leveraging AI to tailor content for specific audiences and sales strategies.
Conducted business systems analysis and user research across the Growth and Strategy, Production, Marketing, and Sales teams, producing 3 comprehensive reports with actionable steps to improve content processes and standards.
Reduced proposal creation time by over 30% by designing 10 proposal and presentation templates, curating and cataloging over 1,000 pages of reusable content, and formalizing 5 new content workflows.
Unite UsContract Technical Proposal Content Manager
May. 2023 - Jan. 2024Facilitated over 30 discovery sessions with subject matter experts (SMEs) to update the proposal team’s technical content database; identified appropriate SMEs for each entry and incorporated iterative feedback
Overhauled content management system for a SaaS software: developed content workflows, assessed 400 entries for accuracy and relevance, organized the library, and managed customer-specific content versions
Collaborated across Development, Marketing, Product Management, and Proposal teams to establish content 3 workflows for content updates each release
SmartyTechnical Copywriter
Feb. 2023 - Oct. 2023🌐Wrote SEO-optimized technical blogs and an eBook on software and API products
LSIGrant/Proposal Writer
Feb. 2023 - May. 2023💻 Lead project to research a proposal management software ✅ Responded to local and federal government RFPs
NAVEXAssociate Technical Writer Manager
Jul. 2022 - Jan. 2023🌐 Improved searchability and modernized the customer help UI by reorganizing the information architecture of two MadCap Flare help documentation databases 🔄 Reduced work duplication by researching and formalizing existing content workflows, as well as developing a two-week onboarding program for new technical writers 📑 Adhered to the Microsoft Style Guide, collaborating with the technical writing team to document exceptions and company-specific grammar and style standards
ELB LearningSr. Proposal Writer
Jul. 2021 - Mar. 2024American Fork, Utah⚙️Led a cross-functional proposal team, enhancing efficiency by 25% through streamlining content processes, training proposal writers, cataloging reusable content, and designing layout templates 📊Conducted business systems analysis across the Growth and Strategy, Production, Marketing, and Sales teams to unify acquired companies and define standard content processes 📍Guided strategic roadmaps using insights from data analysis, focus groups, user research, and stakeholder input 📝Created proposals, presentations, blogs, a repository of reusable examples, and sales demo collateral
eLearning BrothersSoftware Product Technical Writer
Jul. 2021 - Jul. 2022📝 Wrote all documentation for new product launches (e.g. help guides, release notes, bug reports, marketing release email copy, and product update web pages) 🧠Led content strategy meetings with software developers, product managers, department heads, and other stakeholders to determine documentation needs ⚙️ Developed and implemented all processes, templates, visual aids (e.g., flowcharts, GIFs, images), and content management practices for technical writing, seamlessly integrating them into the existing Agile development process
eLearning BrothersProposal Writer
Jun. 2019 - Jul. 2021Wrote and managed over 300 projects, leading to over ten million dollars in revenue
Managed projects with local and multinational teams, contractors, and third-party partners
Created the first proposal content repository and organized content in a user-centric file architecture
Clearfield Job CorpsCareer Counselor
Jul. 2018 - Jun. 2019🤝 Provided career, emotional, and crisis counseling for a rotating caseload of over 75 students 🌟Coached students on how to set career goals and reviewed their job applications 🧩Coordinated with departments to create a more responsive support network for students
Management & Training CorporationResearcher
Aug. 2017 - May. 2018📋Researched background information about Job Corps facilities to use in proposal bids for operating those centers
University of UtahWriting Center Tutor
Sep. 2016 - May. 2018👩🏫Tutored a diverse group of students with a variety of writing, both online and in-person
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