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Work Background
Integrated Health FoundationHead of Operations
Jun. 2024
ENABLE YOUR HEALING, LLCHead of Operations
Nov. 2022
coachub.Life Enthusiast | Marketing 🦄
May. 2020 - Aug. 2022AustraliaWe help coaches increase their impact and income by maximising their pipeline through digital marketing. A performance based digital marketing agency, if we don't meet your targets, we don't get paid. Using proven and successful tactics to grow and optimise across all digital marketing platforms. We fill calendars, build courses and implement unicorn strategies that scale. ✨ https://www.coachub.co/
Leading LegalDirector, Digital Strategy Director Online Lead Generation
Feb. 2019 - Aug. 2020AustraliaWorking with lawyers who are looking to generate a predictable and reliable stream of leads on a monthly basis. We are responsible for lead generation across multiple platforms, and prioritise return on investment for all out clients. Taking to the market with a unique approach and full optimisation of budget, we are able to secure a predictable stream of leads which not only boost cash flow, but enable businesses to scale as the strategy continues.
WorldpackersHead Of Partnerships, Global Marketing Manager
Aug. 2017 - Jan. 2019Head of Partnerships for Worldpackers with a focus on increasing traveler value and acquisition through acquiring partnerships which directly impact global growth. - Strategy pursuant to extensive brand awareness and ultimately, company growth through partner value additions, incentive schemes and traveler sign ups. - Creating and implementing global marketing strategies employable globally focusing on traveler subscription conversion. This included the ability to develop an effective road map strategy and apply it to multiple demographics and diverse locations. - Responsible for growth outside of Brazil in Europe, America and Australia through the implementation of an influencer traveller scheme, resulting in substantial growth in all launch areas.
UberRestaurant Engagement Manager
Feb. 2016 - Aug. 2017Melbourne, AustraliaRestaurant Operations, UberEATS Melbourne. - Launched UberEATS in Melbourne, developing scalable management processes to apply to partners as the business expanded rapidly across Melbourne. - Responsible for the management and engagement of 250 initial launch partners on the platform, building processes that are now used nationally with 2000+ restaurant partners - Designing and implementing operational processes for the Account Management function that are used across UberEATS in ANZ. - Responsible for the management and growth of a client portfolio exceeding weekly gross revenue of $1.5m Maintaining, managing and securing top tier relationships with partners across Australia. - Proactively analysing data, and developing an understanding on how to utilise this effectively, then using this to communicate with partners to increase efficiencies and grow revenue. - A/B testing strategies for improving operations on the UberEATS platform - Liaising with leads and senior management both interstate and offshore to optimise local performance - Evaluating business growth, designing and executing strategies for both growth and retention of partners
UberBusiness Development Manager
Jan. 2015 - Feb. 2016Melbourne, AustraliaPartner Support Representatives were the first interaction existing and new partners have with Uber. Jess was part of the start up group in Melbourne, working to develop scalable processes to keep up with the business' rapid growth. Responsible for ensuring partners continue to strive for a five star profile rating once they've been extensively crosschecked during their on-boarding phase. Jess's role as a PSR involved a high level of customer service in correlation with problem solving. Her responsibilities included being able to communicate complex tasks to a wide variety of cultures, the effective maintenance and organisation of documentation, find and resolve issues pertaining to partner problems either in person or by email.
Department of Human Services (Geelong)Legal Assistant - Child Protection
Jan. 2014 - Dec. 2014GeelongJess was responsible for the preparation of documents for hearings, proofreading of documents for her senior solicitor in the Child Protection division.  Familiarity with the family law court processes, correct forms and procedures to use prior and during these processes. Jess prepared documents in order for court, assisting her senior solicitor in court where required. Her tasks involved proof reading, summarising, and condensing case work into acceptable and time efficient format for court. Furthermore ongoing relations with various case workers to ensure highest level of understanding when delegated specific cases.
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