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Work Background
Worshipful Company of Builders’ MerchantsLiveryman
Oct. 2023London, England, United Kingdom
The Worshipful Company of PlumbersMember Board of Trustees
Oct. 2019London, England, United KingdomI am very proud to hold this position and to help my fellow trustees deliver our charitable aims through the raising and allocation of charitable funds to deliver our charitable mission, set out below: The Plumbers Charity strives to change lives for the better in everything we do. Our vision is to promote better plumbers, better plumbing, better health, and better lives. We do this by supporting plumbing education, training and development, and the promotion of the ‘craft of plumbing’.
The Worshipful Company of PlumbersLiveryman
Nov. 2018
Monument Tools LtdSales Director
Sep. 2015Hackbridge, SurreyCompany Objectives : To be the No1 brand for merchants, plumbers, roofers and drainage engineers.
Commitment to best in class customer service – providing the right product at the right time and at the right price.
Continue to develop a world class manufacturing and warehousing facility. Company Overview : Monument Tools is an innovative, UK based, privately owned company which designs, manufactures and markets professional quality tools for plumbing, roofing and drainage under the Monument brand and via OEM.
Monument Tools sells to trade and DIY through selected wholesale, builders & plumbers merchants, retail and export partners Engineering Excellence : The Monument Brand is 90 years old and the company which is still managed by the Collier family continues to invest in the latest technology. The products range from small pipe cutters up to High Pressure Jetters.
Many of our products used by Professional Tradesmen have developed generic names such as a Shetack or a Monument.
ToolbankBusiness Development Manager
Aug. 2013 - Sep. 2015Dartford, United KingdomMy Role: • The development and delivery of an e-commerce strategy
• This includes the identification of new marketing opportunities as well as the continued development of the existing B2C, B2B and B2T platforms
• To increase the usage of the B2B platform across all customer categories
• Interaction with over 200 of our industries key brands in order to best compliment their marketing strategies and ensure that these brands are represented to best effect to maximise consumer demand
• Identification of new on-line business opportunities
• Development of a social media strategy
• Partnership with a creative agency to strike the right balance of technical knowledge with cutting edge marketing and brand building
• Development of affiliate partners and "knowledge sharing" based demand generation
• To work with our customers to help them build and maintain a sustainable on-line offer Skills: • E-commerce Strategy
• Selling through Social Media
• Transitioning businesses from traditional sales to EDI and B2B platform transactions
• Development and introduction of electronic trading platforms: B2B, B2T and B2C
• New Business Development
• P&L Management
• Strategic Planning
• Operations Management
• Key Account Management • Turnaround & High-Growth Strategies
• Customer Relationship Management
• Staff Training & Development
• Contract Negotiations
• Budgeting & Forecasting Toolbank: Toolbank are an independent, family owned wholesaler of hand tools, power tools and hardware across the UK and Ireland Est. 1972. Toolbank do not take integrity lightly: • We ONLY work with genuine re-sellers • We ONLY Market on behalf of customers
• We ONLY develop technology for our customers’ benefit
• We ONLY profit from our customers’ success Toolbank stock over 30,000 products from over 270 brands such as Stanley, Irwin, DeWalt, Cuprinol, Faithfull, Masterlock, Black&Decker and WD40.
Pland Stainless LimitedSales Director
May. 2012 - Jul. 2013Leeds, United Kingdom• Development of an Export Sales Strategy:
• This includes the identification and development of new partners in Saudi Arabia, Europe, Africa and India, as well as reinforcing relationships with our existing agents in the U.A.E and Hong Kong
• Design and implementation the change process to ensure delivery of an ambitious 5-Year Plan
• Re-launch of the Pland brand in print, electronic and social media
• Development and implementation of an internet sales strategy
• Responsibility for annual sales and marketing budgets
• Mentor to the internal and external sales force
• Creation, collation and distribution of sales and market reports • Succession Planning and Personal Development
• Nurtured relationships with the UKTI in both the UK and abroad Opened a You Tube channel to promote Pland across the world in the Healthcare sector. Links below:
Methven UKNational Domestic Sales Manager
Jul. 2011 - May. 2012Leigh UK• P&L Responsibility for £15m turnover
• Created and implemented a set of KPI’s to measure the sales team and their effectiveness
• Pivotal in the process of change management across all business functions
• Created and implemented a report structure to weekly evaluate local market conditions:
• Identify new business opportunities e.g. commercial range, product gaps
• Competitor activity e.g. strategies, products, market pricing
• Marketing opportunities
• AA/A account plans created and actioned within ASM function
• Development of a Housing Developer and Social Housing Tracker
• Involvement in NPD process to assist in range profiling
Twyford BathroomsNational Account Manager
Apr. 2009 - Jul. 2011• Account responsibility for £25m sales in National and Independent Merchants
• Development of business in Northern Ireland
• Expertise in Retail and Distribution sectors
• Excellent communicator
• Self Starter who is keen to develop
BostikNational Account Manager
Mar. 2007 - Apr. 2009• National account responsibility for Travis Perkins Group. Development of Own Label ranges along side a strong branded presence. • New Product Launches
• Development of relationships
ToolbankNational Account Manager
Feb. 2003 - Mar. 2007• Account Responsibility for sales of £11.7 million
• Delivered over budget performance in 2004/5 and 7
• Achieved £1.75 million sales from promotional activity in 2006
• Listed in excess of 200 new products during 2005, generating over £500k incremental sales growth
• By working closely with the fifteen trade branches of Magnet I achieved a growth in sales of 44.4% ‘05 vs. ‘06 • Completed OCL Level 1 Plastering, as well as Basic Carpentry and Brick Laying courses to improve my product knowledge
Phones 4UStore Manager
Sep. 2002 - Feb. 2003• Transformed five loss-making stores into budget breaking successes in just five months
• First Store Manager in region to have every team member hit maximum monthly bonus targets • Developed a strong focus on B-2-B sales within my stores due to increased margins in this sector
JewsonRegional Development Manager
Oct. 1999 - Sep. 2002• Development and implementation of centrally controlled (stock and product) Core Ranges for Light Side products within the Jewson and Graham brands
• Responsible for nurturing relationships with the key suppliers to ensure maximum support for all new branch openings, and existing branch developments
• Introduced “Pay per location” in all new branches, meaning that key suppliers now made a financial contribution to gain a prominent and permanent promotional location
• Reported to eight Area Managers (116 branches) of Jewson and Graham, with responsibility for range selection and local promotional activity
StaplesSales Manager
Feb. 1998 - Oct. 1999Northampton, United Kingdom• Classic sales management role in a competitive retail environment
• Development of an external sales strategy to target local companies at the end of the fiscal year
• Cut store shrinkage from 11% to 2% in six months
Sainsbury'sGrocery Manager
Feb. 1993 - Oct. 1998Nottingham, United Kingdom• Graduated top of my Management Trainee intake
• Youngest Trainee Manager to be appointed Grocery Manager in the UK at 21
• Undertook several new store openings as part of the regional display team
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