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Work Background
Judah Brown ProjectDirector of Fundraising
Jul. 2024Dallas-Fort Worth MetroplexFundraising Director for the Judah Brown Project (2024–present). Lead planner for the Ripples of Hope Gala and other major events. Nationally certified grant writer securing funding for survival swim scholarships and water safety education. Build donor relationships, collaborate with the Executive Director and board, and represent the organization at community events to advance our mission of ending childhood drowning.
MCCS- Camp LejeuneSales Associate Cashier
Aug. 2015Camp Lejeune- Sales Associate: Current.; Taking care of customer needs, make sure that each and every member of our military or military family member feels as if they are my top priority. I make sure to collect payment on merchandise and to handle the needs of getting what they may need for future orders. I assist in stocking and rotating merchandise on the store floor, and handle anything else that is needed. Accomplishments: I have been trained on giving excellent customer service, I have helped military members of all branches and ranks to have a better experience while shopping at the MCX and helped to maintain customers and hopefully bring them back. Recognized November 2015 as employee of the month for my location. Skills Used: Customer service, I love to be able to go above and beyond to help our military and military families as much as possible. I love having the opportunity to work with the military, and as a military spouse understand the struggles that they face each and everyday while they prepare for deployment and while on deployment.
Starbucks, Hurst TxBarista
Oct. 2014 - Apr. 2015Customer Service. Handle cash transactions, take payments, take orders, make orders, maintain clean store, handle issues with customers. Accomplishments: Built several lasting relationships between new customers and the company. Gave quality service to all of my customers, assisted in making Starbucks more of a Military friendly company. Skills Used: Customer Service: Friendly, out-going personality. Made sure to make the customer feel welcome and wanted. Went above and beyond to make the store and the customer were treated well above expectation.
Institute of Diabetes, Hormones, And MetabolismAssistant Front Office Manager
Jul. 2013 - Sep. 2014Greet patients, handle all insurance claims and billing issues with our billing manager, schedule and update patient appointments, call in prescriptions, handle insurance verification and submit prior authorization before patients can be seen. Schedule referrals and update other physician's when patient has an issue or concern.
Institute of Diabetes, Hormones, and Metabolism.Office Assistant/receptionist
Jun. 2013 - Sep. 2014assist in patient care, answer multi line phones, handles patient privacy information, insurance verifications, collections and submit payment information. Accomplishments: Helped build the practice from brand new to over 1300 patients in just over a year, trained all other staff, built multiple account on Electronic Health Records. Skills Used: Take blood pressures, height and weight, enter patient information into the EHR, insurance verification, availity experience, collections.
Wise Regional Health SystemPharmacy Technician, Unit Clerk
Oct. 2011 - Jul. 2013Pharmacy tech, unit clerk- handle patient prescriptions, answer phones, fill Pyxis machines, stock surgery fluids
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