Requests
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Network Power<100 people
Roles
👍66%
Sales & BizDev
🐦66%
Design
🔥33%
Startup Founder
Geos
🇳🇱33%
Netherlands
Work Background
CorSourceProgram Manager Scrum Master
Mar. 2021Initially onboarded as a DevOps Engineer and swiftly progressed to a Project Manager/Scrum Master role, showcasing adaptability and technical proficiency.
▪ Led the development of a comprehensive application for Digitzs, ensuring successful delivery through strategic program management and leadership.
▪ Concurrently fulfilled dual roles as Scrum Master and Program Manager at Atmosera, a prominent Azure-managed cloud services provider, facilitating the delivery of intricate Azure solutions using Agile methodologies and robust project management skills.
▪ Directed significant projects for Point S, a retailer specializing in automotive services and tires, and PAPE, a leading construction equipment supplier. Responsibilities included overseeing the development of content management systems (CMS), designing and developing websites, implementing front-end features, and spearheading application modernization. Successfully transitioned both clients from the waterfall methodology to Scrum.
▪ Excelled in multitasking and time management, efficiently managing multiple projects across diverse domains.
▪ Consistently upheld high standards of quality and efficiency in project delivery.
▪ Cultivated a culture of continuous improvement and Agile best practices, enhancing team productivity and project outcomes.
▪ Identified and implemented process improvements to enhance efficiency and streamline project management operations.
MedstreamingTechnical Support
Nov. 2016 - Sep. 2023Greater Seattle AreaSpecialized in customizing vascular and cardiac reporting solutions for hospitals and labs as the sole provider of comprehensive data solutions in the industry.
▪ Leveraged six years of specialized experience in technical engineering to enhance product functionality and deliver customercentric solutions.
▪ Played a key role in fostering and maintaining client relationships, executing high-performance tasks to achieve organizational objectives.
▪ Integral member of the Account Management Support Team, pivotal in establishing and nurturing strong relationships between customers and the company's support teams.
▪ Streamlined workflow processes, resulting in expedited turnaround times for customer requests.
▪ Proficient in: Ticket Management Application | Troubleshooting and Issue Resolution | Service Request Fulfillment | Ticket Communication Event Monitoring | Stakeholder Communication | Account Management
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