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Work Background
Senior Operations Manager
Correct Contract ServicesSenior Operations Manager
Jan. 2025City Of Bristol, England, United Kingdom
Retrofit Operations Manager - Contractor
Correct Contract ServicesRetrofit Operations Manager - Contractor
Aug. 2024 - Jan. 2025City Of Bristol, England, United Kingdom
Operations Manager
MD GroupOperations Manager
Mar. 2023 - Aug. 2024Bristol, England, United Kingdom
Operations Manager
BellOperations Manager
Nov. 2021 - Mar. 2023Bristol, England, United KingdomOperations manager responsible for delivering planned and empty home works across multiple large contracts throughout Bristol and North Somerset. Leading an excellent team to deliver a first class service to our clients and customers. Acting as a key account manager for multiple clients ensuring positive professional working relationships are maintained whilst delivering on project commitments to time and budget.
Delivery Manager - Contracts
Sovereign Housing AssociationDelivery Manager - Contracts
Jul. 2021 - Nov. 2021
Asset Investment Surveyor
Anchor Hanover GroupAsset Investment Surveyor
Nov. 2017 - Jul. 2021Chippenham, Wiltshire, United Kingdom
Senior Maintenance Officer
MONMOUTHSHIRE HOUSING ASSOCIATION LIMITEDSenior Maintenance Officer
Oct. 2016 - Nov. 2017NP4 0JJSurveying and managing all maintenance works with some larger planned works on around 2000 properties in Monmouthshire. Responsible for managing the DLO, specifying works, damp and mould surveys, external works contracts, tenders, managing sub contractors, pre and post inspections, complaints, improving the service and working as part of a successful asset management team.
Void & Repairs Surveyor
Stroud District CouncilVoid & Repairs Surveyor
Nov. 2012 - Oct. 2016StroudCurrently looking after all void properties accross a total housing stock of 5200 with a budget of £1.2 Mil a year. Surveying the properties when they become empty for defects, as first person into the property once empty carrying out a visual risk assessment to ensure there are no immediate health and safety issues, specifying all works required to bring the property back to a lettable standard in line with decent homes including minor and major elements such as kitchen, bathroom, heating, electrical and windows/doors, managing the asbestos surveys and removals where required including any 14 day notifications, managing our partnering contractor Morgan Sindall whilst they carry out works, any variations and handing back properties once they have finished with all associated IT tasks and budget management with a max of 15k per property. Other duties include carrying out random health and safety inspections on all live sites, chairing weekly meetings to keep all teams updated on void statuses, post inspection day to day jobs for repairs, damp and mould inspections to specify works and resolve the issues, complaints handling and toolbox talks with the contractor.
Technical Liaison Officer
Merlin HousingTechnical Liaison Officer
Jan. 2006 - Nov. 2012Working as part of a team of 3 surveyors managing & policing around 150 tradesmen covering a stock of around 8500 houses. Sole responsibility of managing Voids process from start to completion, first on site to survey necessary repairs and check for any possible asbestos requirements, ordering works, managing tradesmen once on site and handover once completed. Random H&S inspections, promoting this throughout the company and ensuring all measures are in place to prevent accidents occurring. Visiting residents at their home to resolve any escalated issues ensure we are providing a professional and efficient service. Surveying properties for possible asbestos materials and reporting back to Shield for tests and removal where necessary. Surveying day to day repairs up to the value of £2000 and ordering the necessary work ensuring we are providing a value for money service. Managing my own weekly workload and diary to ensure all tasks/appointments are met. Providing information to tenants on the schedule of works for their property in line with the decent homes scheme where required. Responsible for approving additional works into streams and at completion the finalisation of handovers. Managing sub contractors- Gaining quotes or tenders for works over £2000, selection, awarding contracts, managing works & quality, variations and handover of works on completion. Dealing with any high level complaints, getting them input on the dissatisfaction log, following it through to resolve issues then working through the applied learning. Liaising with housing office and staff to gain information on any warnings against properties or tenants. Carrying out post inspections on a percentage of day to day, aids and adaptation, improvement and grounds works then carrying out any investigation should any issues arrise. Attending regular site meetings to maintain continuous improvement, dealing with any issues and making suggestions for ways too continue our success
Decking Supervisor
studweldersDecking Supervisor
Sep. 2002 - Jan. 2006Installing metal decking and welding studs for re-enforcement. Reading and when required amending drawings or method statements. Quality checking steel structures and decking once installed. Handover of floors when completed and checked to concrete sub contractor. Ensuring deadlines and standard if work was met constantly. Ensuring all tools and kit were in stock and in full working order & carrying out toolbox talks to keep all team members up to date with things. Checking safety netting was installed correctly and as per drawings plus all risk assessments and necessary work permits were in place. Checking handrail and access routes were installed and safe before letting workforce onto building. Managing a team of up to 8 people, responsible for their health and safety, dedicating the work load and ensuring all staff were clear on their specific duties and best practice
Assistant Quantity Surveyor
Richard Lee AssociatesAssistant Quantity Surveyor
Sep. 2001 - Sep. 2002ChepstowWorking as a Trainee/Assistant quantity surveyor learning the role as a quantity surveyor. Checking bills of quantities, assisting to price works, visiting sites to quantify works and monitoring variations

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Consulting for Social Housing Projects
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