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Work Background
people & Profits LLCFractional CHRO & Strategic Consultant
Apr. 2023Fractional People & Culture advisor to founders and leadership teams in scale-ups and growth-stage organisations, supporting people strategy, organisational design, and leadership effectiveness.
Partner with leaders on people challenges, org design, and growth readiness
Design pragmatic people processes covering onboarding, performance, and manager capability
Support sensitive employee relations, restructures, and change initiatives
Help organisations build people foundations that scale without over-engineering
Roaming HungerDirector People & Culture
Jan. 2020 - Sep. 2025United StatesTrusted advisor to the CEO and the Executive Team during COVID recovery, rapid scaling, and PE transition
Set and executed the People strategy aligned to business recovery, growth, and long-term scalability
People Operations & Governance
Built compliant People Operations across multiple US entities, consolidating contracts, policies, payroll, and ER processes
Led HRIS and payroll transformation, moving fragmented systems into a single scalable infrastructure
Designed end-to-end employee lifecycle experiences from hire to exit, balancing compliance, clarity, and human-centred design.
Performance, Compensation & Structure
Embedded equitable pay and promotion practices through structured job architecture, salary bands, and transparent progression criteria.
Implemented the company’s first end-to-end performance and compensation cycle, linking outcomes to values and business goals
Leadership, Culture & Engagement
Elevated manager capability through structured leadership development and onboarding frameworks
Built engagement rituals and feedback loops that increased eNPS by 36% during sustained periods of change
Growth, Change & Compliance
Led organisational redesign post-COVID, evolving structures, spans of control, and role clarity to support scale, accountability, and cost discipline.
Led People due diligence and integration for multiple acquisitions, aligning compliance, systems, and culture
Developed board-level People dashboards covering retention, workforce planning, hiring velocity, and cost analysis
Holland America GroupLead Specialist: Global Learning & Development
Oct. 2017 - Jan. 2020United StatesWorking with and overseeing a team of learning & development professionals in designing and delivering innovative, research-based learning for a 50,000+ global workforce.
* Designed and delivered micro-learning open enrolment courses, both for virtual instructor-led and on demand elearning. This has resulted in increased engagement with learning from the business and has made the learning program more agile, delivering courses to the needs of the people in the time frame they need.
* Implemented a reporting system for analyzing the output of the learning team. As a result we have implemented changes that decreased our design times, improve our attendance rates to courses and our ability to effectively support business partners.
* Designed and delivered a pilot leadership program.
* Designed and delivered train the trainer support for teams conducting internal training.
ChestertonsDirector of Learning Development
Jan. 2006 - Apr. 2017United KingdomDesigning and delivering commercially practical & relevant development programs for property professionals covering legislation/compliance,selling skills and leadership with the aim of of driving the business primary resource, the people, towards their strategic goals. * Built the learning function for the business including designing & delivering both instructor led and elearning programs, team building activities, coaching and performance support. * Designed and delivered a Future Leader Program from which a talent pool of internal new manager was created.
* Designed and delivered the company orientation and on-boarding program.
* Designed a self-service existing manager training program based on competencies and explicable behaviors
* Designed and delivered a certification support program resulting in increased pass rates for industry exams.
Quest Search & SelectionRecruitment Consultant
May. 2005 - Nov. 2005United KingdomMy responsibilities as a recruitment consultant included:
* sourcing and vetting candidates
* interview preparation and debriefing
* approaching business with potential candidates
* developing client relationships
* negotiating between candidates and clients
Hutchison TelecomSales
Jul. 2003 - Jan. 2005
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