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Work Background
Atilim UniversityParttime Lecturer
Feb. 2026Ankara, TurchiaEUT 201 & 202 | Industrial Product Design Studio (Co-instructor alongside Hatice Merve Demirci Berberoğlu)
EUT 455 | User Experience-Oriented Design (Lead Instructor)
Politecnico di MilanoResearch Assistant
Sep. 2025 - Dec. 2025Milan, Lombardy, ItalyTutoring in Teambuilding Course
Professor: Prof. Gioia Gabellieri Bargagli
Responsibility: To support and facilitate the class activities and prepare templates
Politecnico di MilanoLong Term Conditions Research Group, Southampton University
Oct. 2024 - Oct. 2024Southampton, İngiltere, Birleşik KrallıkConducted focus groups to explore patient experiences in chronic care Analysed qualitative data to identify key challenges and opportunities Contributed to guidelines aimed at improving patient support and resource integration
Politecnico di MilanoPDR Design and Innovation Research Center, Cardiff Metropolitan University
Nov. 2023 - May. 2024Cardiff, Wales, United KingdomCollaborated with patient organisations (Versus Arthritis, Action Arthritis, Juvenile Arthritis Research) Analysed care ecosystems from a service system perspective Facilitated workshops and supported participatory research activities
Politecnico di MilanoDesign Researcher/ PhD Candidate
Nov. 2021 - Dec. 2025Milan, Lombardy, Italy
Politecnico di MilanoResearcher Phd Candidate
Nov. 2021 - Jun. 2025Milano, Lombardiya, İtalyaPhD Title:
Systemic Service Design for Patient Empowerment in Chronic Care: A Resource Integration Perspective My doctoral research explored how systemic service design can support people living with chronic conditions by strengthening empowerment and resource integration within care ecosystems. Key contributions: Developed a systemic framework linking empowerment and resource integration in healthcare Conducted in-depth qualitative research with patients and stakeholders Focused on meaning-making processes (sense-making, benefit finding, benefit reminding) Examined power dynamics across personal, relational, and collective levels Produced academic publications and presented at international conferences
FreelanceFreelance UX Designer & Researcher
Jun. 2021I support organisations in designing human-centred services and experiences through qualitative and mixed-methods research. What I do: Plan and conduct qualitative and quantitative user research (interviews, focus groups, surveys, usability testing) Synthesize insights into clear design directions, frameworks, and recommendations Design user flows, wireframes, and service concepts informed by research Collaborate with multidisciplinary teams to align user needs with organisational goals Selected clients:
Board of Innovation | Schoolio Learning Inc. | Agency Mai | Lushomo | Neu Software
Made Design & InnovationHealth Strategy Designer
Apr. 2021 - Jun. 2021BelçikaSupported healthcare and social care strategy projects Contributed to research synthesis and workshop facilitation Worked with multidisciplinary strategy teams
ID MatterProduct Design Researcher/ Intern
Apr. 2019 - Jun. 2019Milan Area, ItalyWorked on public transport system design and information design for the Lombardy Region.
Serbest çalışanCreative Drama - Art Therapist / Researcher
Sep. 2016 - Jun. 2017Ankara, TürkiyeDesigned and facilitated creative drama workshops to support experiential learning and civic engagement.
L'Ecole de design Nantes AtlantiqueResearcher
Aug. 2016 - Sep. 2016Nantes, Pays de la Loire, FransaI participated in citizen-focused collaborative projects at the “Care Design Lab,” where I contributed to designing the initial stages of workshops and developing the necessary tools for project success. My role centered on creating a collaborative framework that promoted citizen engagement and participation, ensuring that both the tools and workshop structures were effectively aligned with the project’s objectives.
Atılım ÜniversitesiResearch Assistant
Sep. 2014 - Aug. 2017Ankara, TurkeyConducted research, coordinated labs and workshops, and supported teaching activities.
Friedrich-Alexander-Universität Erlangen-NürnbergStudent Intern
Jun. 2011 - Sep. 2011
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