UX Researcher & Service Designer Consultant | Healthcare & Public Systems | PhD in Design | TR–EU
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Sultan Serpil Erdonmez is a distinguished UX Researcher and Service Designer Consultant with a specialized focus on healthcare and public systems. Holding a PhD in Design, she leverages her expertise to innovate user-centered solutions that enhance service delivery across Turkiye and the European Union. With over a decade of experience, Sultan has successfully led cross-functional teams in transforming complex processes into intuitive user experiences. Her work is driven by a passion for improving public health outcomes through design thinking and strategic collaboration.More...