Alexander Gomez

Operations Manager @Concentrix Corporation

Personal AssistantBilingual Communications SpecialistAssistantTranslatorOffice AssistantProject CoordinatorAdministrative AssistantOffice AdministratorCall CenterMarketingCall Center SupervisorCall Center TrainerCustomer ServiceCustomer Success ManagerCase ManagerService Quality ManagerCommunity ManagerCommunications ManagerCreative ProducerCRM managerData EntryData Entry SpecialistData Entry AssociateDatabase Coordinator

Alexander Gomez is a dynamic Operations Manager at Concentrix Corporation, where he has excelled in optimizing workflow processes and enhancing team performance. With over a decade of experience in the customer service industry, Alexander has spearheaded initiatives that have increased operational efficiency by 30% over the past two years. His leadership and strategic vision have been instrumental in driving the company’s growth across global markets. Outside of work, Alexander is passionate about mentoring young professionals and is an avid supporter of sustainable business practices.

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Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Network Power<100 people

Roles

🔥50%

Startup Founder

💸50%

Marketing

✨50%

Business Owner

Geos

Work Background

Operations Manager

ConcentrixOperations Manager

Operations Manager

[24]7.aiOperations Manager

Dec. 2021 - Mar. 2023Colombia

ACCM

TeleperformanceACCM

Oct. 2020 - Dec. 2021Colombia

Supervisor de operaciones

OneLink BPOSupervisor de operaciones

Dec. 2018 - Sep. 2020Medellín

Supervisor de operaciones

AlmacontactSupervisor de operaciones

Sep. 2017 - Dec. 2018Sabaneta

Formador de operaciones

AlmacontactFormador de operaciones

Apr. 2015 - Sep. 2017Sabaneta, Colombia

Formador de operaciones

People Contact S. A.Formador de operaciones

Mar. 2014 - Mar. 2015Medellín, Colombia

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