WizelineGlobal People Ops Manager / HR BP
Dec. 2015 - Dec. 2017- Managed global workforce planning, instrumental in scaling operations by 42% across international offices (US, VN, & MX), while also leading cultural alignment and integration efforts to ensure a cohesive organizational identity.
- Pioneered development and onboarding processes that reduced time-to-productivity by 3% and increased retention by 12%, reinforcing a culture of rapid acclimatization and robust support.
Orchestrated leadership training and professional development initiatives, which elevated management effectiveness and succession planning, and cultivated a culture of continuous improvement and leadership excellence.
- Directed change management strategies that smoothly navigated personnel through major system integrations and business model shifts, resulting in a unified and adaptable organizational culture.
- Championed a culture-first approach in HR practices, embedding organizational values into talent acquisition, performance management, and employee engagement programs, strengthening the company culture.