US CellularHR Strategic Business Partner
Sep. 2002 - Aug. 2025Knoxville, TennesseePartner with executives and senior functional leaders to develop Human Capital solutions to meet the needs of the business. Examples include strategic staffing, leader development, retention strategies, employee relations, DE&I, and talent succession planning. In my current role I lead HR for Eastern U.S. Retail Sales and Operations supporting 100+ leaders/ 500+ employees across seven states. Previous roles have partnered with senior leaders to support PMO, HR, Marketing, National Retail, Engineering/ IT, and Customer Care. Use deep understanding of business operations to make recommendations for improvement. Focus on trends and implications of turnover, diversity, retention, talent acquisition, and training to determine quality people solutions that add value. Comfortable with data and people analytics. Talent for developing and delivering creative leader development interventions. Trusted advisor, providing coaching, counsel, and support to leaders and associates on Employee Relations issues and investigations. Not afraid to go against the grain when its the right thing to do. Led and/or supported many strategic reorganizations and people-related initiatives to include consulting, org design, job design, communication planning, change management, execution, and after-action reviews. Excellent relationship builder and executive coach. Low ego and purpose driven. Winner of Telephone and Data Systems prestigious TOPS award 2022. Led team that created “Leader Essentials” a two day training program instituted across the enterprise for all new Leaders in the company. IDI certified Qualified Administrator for Intercultural Development Inventory. Former enterprise facilitator of Embracing Inclusion Diversity and Inclusion workshop. Created and led successful community involvement service projects and teambuilding initiatives Project Green and 50 Weeks of Volunteerism.