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Work Background
Marshall AerospaceIT Support & Administration
Jun. 2023 - Aug. 2024Cambridge, England, United Kingdom
Green Village- Refills & Eco AlternativesEntrepreneur
Apr. 2021Downham Market, England, United KingdomMarket stall & delivery service specialising in eco-friendly household cleaning products & plastic-free goods for the people of West Norfolk and surrounds.
Marshall Aerospace and Defence Group1st Line IT Support
Jun. 2019 - Jun. 2023Greater Cambridge AreaCall handling, 1st/2nd line troubleshooting of laptops/PCs/Virtual connections and mobile phones, account administration, software management and procurement of stock.
Borough Council of Kings Lynn & West NorfolkLifeguard & Receptionist
May. 2016 - Aug. 2018
Royal Australian NavyCommunications and Information Systems Sailor
Jan. 2009 - Mar. 2016Perth Area, AustraliaLevel 1/2 IT Helpdesk Support Intermediate Level Account Management (Lotus Notes/Domino Admin, Active Directory) Implementing and following physical and IT security protocols Worked in secure environments & able to hold high level security clearances Basic End User Sharepoint Management Radio Voice Procedures Signal/Message Distribution via Radio and Satellite Communications Use of MS Suite, Windows Server 2003 Morse Code via Signal Light Enforcing WHS and the LEAN Principle Low Level Personnel Management
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