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Work Background
CiscoAccount Executive - Services & Buying Programs
Aug. 2024Bucharest, RomaniaClient Relationship Management – Building and maintaining strong relationships with new and existing clients to ensure long-term business success. Sales & Revenue Growth – Identifying new business opportunities, upselling software and services, and meeting sales targets. Lead Generation & Prospecting – Sourcing potential clients through networking, referrals, and digital outreach to build a strong sales pipeline. Solution Selling – Understanding client needs and presenting software and service solutions that align with their business goals. Contract Negotiation & Closing Deals – Preparing proposals, negotiating contracts, and finalizing agreements to secure profitable deals. Collaboration with Internal Teams – Working closely with marketing, product development, and customer support teams to improve the client experience. Customer Onboarding & Training – Ensuring clients successfully implement and adopt the software and services for maximum value. Performance Tracking & Reporting – Monitoring sales metrics, forecasting revenue, and providing reports to leadership. Handling Customer Issues & Retention – Addressing client concerns, ensuring high satisfaction, and reducing churn by delivering excellent service. Staying Updated on Industry Trends – Keeping up with market trends, competitors, and new software developments to stay competitive and add value to clients.
CiscoServices Sales Specialist
Aug. 2017 - Sep. 2024Bucharest, Romania
CiscoClient Services Manager
Apr. 2017 - Aug. 2017Bucharest, Romania
B|Braun AvitumDirector of Operations
Oct. 2009 - Dec. 2016Bucharest, RomaniaOverseeing Daily Operations – Managing the day-to-day activities of the clinic, hospital, or healthcare facility to ensure smooth workflows. Regulatory Compliance – Ensuring that the medical business follows healthcare laws, industry regulations, and accreditation standards (e.g., HIPAA, OSHA). Staff Management – Hiring, training, scheduling, and supervising medical and administrative staff to maintain productivity and efficiency. Financial Oversight – Managing budgets, controlling costs, handling billing and insurance claims, and ensuring financial sustainability. Patient Experience & Satisfaction – Implementing policies to enhance patient care, addressing complaints, and improving service quality. Process Improvement – Identifying inefficiencies, implementing new systems, and adopting technology (like EMR/EHR systems) to optimize workflows. Supply Chain & Inventory Management – Ensuring that medical supplies, equipment, and pharmaceuticals are stocked and maintained properly. Risk Management & Safety – Developing protocols for emergency preparedness, infection control, and workplace safety to minimize risks. Collaboration with Medical Professionals – Coordinating with doctors, nurses, and specialists to support effective patient care and resource utilization. Strategic Planning & Growth – Assisting in long-term business planning, expanding services, and ensuring sustainable growth in a competitive healthcare market.
IBMSales Leader
Apr. 2009 - Oct. 2009Bucharest, RomaniaIntegrated Technology Services for Datacenter&Storage, Servers, Site& Facilities & Business Continuity
CiscoChannel Services Manager
Nov. 2007 - Apr. 2009Bucharest, Romania-Provides service program operational consultancy, quotation and commercial support to the Cisco partners in Romania; -Contact Cisco Distributors and Resellers and focus on the Commercial Market initiatives and programs to drive sales; -Educate Cisco Distributors and Resellers on services, informing them about the quoting, ordering, registration and renewal processes, as well as contracts, promotions, web site, etc. ; -Distribute value proposition and drive service sales through the reseller channel; -Support midmarket AMs in their service-led approach to midmarket accounts, advise on service type selection, quoting and sales-channel setup; -Advise and lead renewal process in midmarket accounts; -Support inside channel account managers in their effort to educate resellers and distributors on service positioning, sales, renewals;
OracleContracts Manager
Mar. 2005 - Nov. 2007Bucharest, Romania-Working as a partner with Sales Representatives and Managers in Oracle; -Ensures standard and non standard transactions are quoted and booked in compliance with Oracle's Business Practices; -Drafting and processing standard direct and indirect ordering documents for products and services; -Training and testing on policies and procedures to ensure and demonstrate our ability to remain current with all the changes within Oracle and outside of Oracle -Contract Process -Customer Service to be delivered to the sales team -Providing professional customer service to sales by drafting quality contracts and releasing in a timely manner, reviewing quotes, and advising sales on Oracle’s policies and procedures;
TranselectricaPrincipal Economist
Oct. 2001 - Mar. 2005Bucharest, Romania-Drawing up the budget of revenues and expenses, company's financial rates, cash flow of the company; -Implementing Cost Center Management - Activity Based Costing Method; -Preparing the documents for Company rating procedure and Stock Exchange quotation; -Manage and analyze the company's revenues from the electricity market; -The yearly substantiation of the transmission tariff; -Member in the South East European Cross Border Trade of Electricity Project with meetings in Muntenegru, Italy, Turkey, Bulgaria, Macedonia and Croatia -Member in the Management Information System implemented by SIVECO -Member in the Risk Management Project (MARSH)
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