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Work Background
Charlotte Tilbury BeautyHead of Wholesale- EMEA & Travel Retail ( Redundancy)
Feb. 2023 - May. 2025London, England, United KingdomResponsibilities:
•Building developing and managing a team of 1 Manager, 6 Planners, 1 Inventory Analyst. Reporting into Director of Supply Chain, and GM.
•Driving ambitious growth across EMEA, Travel Retail UK & EMEA, CT Outlets and New Markets such as South Africa (£500M). Currently stands at 27 Markets, 35 Customers developing sales plans and business strategy with each partner. •Reviewing all new customer contracts, working closely with legal and customer to align and finalize
•Developing 360 inventory processes within UK & EMEA to meet KPI’s: 95% Availability in multiple warehouses and NPD performing to target forecast, mitigate impact of reformulations and registration on Region and Customer Availability
•Managing 3PL on a daily basis: Prioritisation of transfers, wholesale order, CT sales, developing packing lists, labels and building processes to support shipment to new markets Key Achievements:
•Project Managing Operations and successfully launching 18 New Customers, 19 New Markets and 170 New Doors across EMEA & Global Travel Retail channels driving incremental growth. Developing a global process for onboarding New Customers/Markets.
•Providing and facilitating cross functional training across department: Excel, New Customer, Career Development, Inco Terms and Supply Chain Basics
•Building a robust Order Processing at Shelf Life and Registration, Inventory Management and Allocation Process improving and maintaining availability from 75% to 98%+ in all warehouses, and mitigating Shelf Life risk & shortages.
Beauty Pie LtdGlobal Inventory & Reporting Manager (Full Time) Promoted
Mar. 2022 - Jan. 2023London, England, United KingdomResponsibilities:
•Developing and maintaining a robust inventory model which optimises stock levels to support ambitious OTIF targets •Own the monthly Operations KPI, S&OP Pack highlighting movements, variance vs targets, Shelf Life, risk and translate potential scenarios into a future view of global inventory.
•Forecast financial provisions for the global business
•Ensuring both forecast volatility and supplier reliability are built into inventory parameters and issue root causes investigated
•Develop 360 inventory management process, with ESG strategy at the forefront. Where SLOB (slow moving/obsolete) stock risks arise, work promptly to action/mitigate. Working with validated clearance partners and charities with an ambition that zero product goes to landfill.
•Reporting on SKU catalogue numbers by PLM status, flagging risks and discon proposals for optimum catalogue management.
•New Category development and launches across Textiles, Devices and Home, managing suppliers, CSO, Ops, Demand, S&OP, and defining business needs for new categories updating process such as Returns/Quality. Key Achievements:
•Successfully driving Anaplan integration developing MRP, ERP system across Demand, Supply and Inventory
•Heading successful end to end Global Stock Take management reconciling stock physically and across systems, leading cross functional teams across Finance, Ecommerce, Master Data, Logistics, CX, SRM, Tech, Suppliers, Auditors, SME’s and Warehouses.
•Built robust, systemic and adhered to Expiry Date and Batch Code management system in place at 3PLs.
•Project Manager across Pop Up Stores, Brand Product Partnerships, and external Sales Platforms & SME’s.
Beauty Pie LtdGlobal Inventory Analyst
Apr. 2021 - Mar. 2022London, England, United Kingdom
Michael KorsGlobal Wholesale Planner - Travel Retail
Oct. 2019 - Dec. 2020London, England, United KingdomResponsibilities:
•Planner across EMEA and APAC regions, responsible for 36+ Partners, 40+ locations, 20+ countries develop and drive sales plans and business strategy with each partner. •Maintaining all OTB, weekly, seasonal and 3yr reporting and plans, advising Planning Manager and Director on risks opportunities and actions, driving decision making.
•Managing partner relationships tracking key market development and economic issues, monitoring the key implications for retailers and feeding this into forecasts.
•Building analytical/predictive models to improve efficiency and anticipate market, channel, retailer and category, value and volume fluctuations.
•Planning and execution of new store openings and exit strategies for store closures.
•Work alongside account executives in developing partner relationship and strategy, working on events, online platforms, exclusives, pop ups, staff incentives, markdowns. Key Achievements:
•Working closely with partners successfully navigating through the COVID-19 pandemic impact across all locations. •Keep up to date with critical insight and discussions on global economic issues impacting the industry.
•Accounting for various scenarios for each location constantly revaluating, to manage the risk and opportunities working with the wider team to execute strategy.
•Produce and present data analysis into digestible format to communicate with partners and wider team for summits and conferences.
•Created continuity forecasting/replenishment tools for wholesale department, growing penetration +60%.
Kurt GeigerGlobal Wholesale Planner
Apr. 2019 - Oct. 2019London, United KingdomResponsibilities:
•Oversaw all wholesale channels globally, department, franchises, and travel retail stores, 40+ locations.
•Work across multiple business channels Wholesale, Concession and Consignment
•Creating templates and maintaining all seasonal, weekly analysis, driving out action’s, lessons learnt and reforecasts.
•Forecasting plans and OTB by location and partner, effectively communicating finances to senior management both internally and to external partners.
•Build and promote long lasting customer relationships, by partnering to understand their product need, develop strategies through range planning, exclusives, markdown, events, new store and online locations.
•Support Account Executives in market/buying appointments, growing partnerships through events, pop ups, and product exclusive. Key Achievements:
•Developed 5year business plan with the director and general manager to present to board.
•Negotiating, planning and successfully launching NEXT Plc partnership for online platform and store. Managing the project working with various teams across companies, and maintaining a critical path.
•Implementing standard seasonal reporting templates and ways of working to successfully collate and analyse 40+partner report formats succinctly, presenting to director and wider team.
•Successfully growing continuity sales penetration too double versus prior year.
BurberryPlanning/Merchandising– Project Business Analyst EMEIA
Jan. 2019 - Apr. 2019Responsibilities:
•Assist on key projects for 3 months across Burberry retail and outlet functions.
•Testing a global pricing system, producing analysis and recommendations on pricing, margin, profit and scope.
•Managed global outlet stock promotions, and coordination stock movement across regions and managing sample sales end to end. Key Achievements:
•Working closely with partners successfully navigating through the COVID-19 pandemic impact across all locations.
•Successfully acting as intermediary to Burberry and the external company. Working closely with technical team to execute changes to parameters within the system in timely manner, meeting internal critical path deadlines.
•Completed 3month testing concluding with final recommendations to Burberry on not progressing with the pricing system.
•Effectively collating stock across EMEIA region from retail and outlet locations back to the UK, working with the wider team to successfully launching EMEIA sample sale analysing and setting pricing.
Harvey NicholsMerchandiser & Buyer Prestige Beauty, Fragrance & Sunglasses
Jul. 2018 - Jan. 2019Chiswick, London Responsibilities:
•Oversee a team of 6 across all prestige Colour, Skincare and Fragrance brands. Covering all stores and online with a £80 million turnover, reporting into the Merchandise Manager and Directors.
•Monitor and maintain the department Margin/Discounts/Promotions/Profits. •Review weekly the forecasts of seasonal budgets and OTB at style, category, brand and departmental level.
•Identifying trading opportunities to drive performance and avoid risk, reporting directly to the Head of Beauty Achievements:
•Implemented core merchandising within the division, improving reporting and efficiency. Encouraging my team to use better ways of working, this had a positive impact during peak trading and planning.
•Launched exclusive brands such as Fenty, Marc Jacobs, Valmont, Gucci Alchemist Garden, Hermetica. Creating financial plans for sales/stock and intake, ensuring delivery and payment streams are set up in a timely manner for launch.
•Working closely with numerous teams to deliver and maintain brand strategies and key promotions, ensuring the department is meeting its KPI’s.
DebenhamsMerchandiser & Buyer -Health & Beauty
Oct. 2016 - Jul. 2018London, United KingdomResponsibilities:
•Managed 30+ Independent Premium Skincare and Colour Cosmetics brands grossing £35 million. I developed the brand strategy, negotiating funded promotions/exclusives/distribution, and presenting this to Director.
•Consistently assess and amend product ranging and distribution, working closely with space planning, 300 stores and brand partners.
•Throughout the season working towards and setting department budgets, to rolling and maintaining the margin. Ensuring forecasts account for, planned department promotional events, category growth, and peak trading periods within the supplier and department WSSI’s. Achievements:
•Achieved double digit growth of brands such as Elemis, Murad, Starskin and Glamglow. This primarily drove the Skincare category growth across the division.
•Advanced at maintaining all brand WSSI’s and the department WSSI, reporting charges to supplier and department margin.
•I proactively supported my Allocators in developing their skills and achieving their career goals.
•As an advance Excel user, assisted in training across the divisio6
Primark Stores LimitedEstablished Assistant Merchandiser
Apr. 2015 - Oct. 2016Reading, England, United KingdomResponsibilities:
•Managed multiple Womenswear areas with a multi-million-pound weekly turnover; jersey bottoms, jersey tops, sportswear and knitwear which was the last category overseen. This was the largest category on the Primark portfolio, AW turnover of +£850 million (800 options), covering the UK and Southern Europe regions.
•Played active role in strategy and sign off meetings. Creating clear and concise analysis presenting key block growth and newness.
•Built and maintained line detail and critical path, working closely with multiple buying teams and suppliers to ensure commitment is running to agreed ETA. Negotiating and arranging reorders, cost price reductions and airfreight charges.
•Managed line projections, reforecasting commitment, in line with department budgets. Overall, 60-line cards at once across core styles at colour and size level.
•Responsible for all trade actions: mark down, permanent or promotional price changes, transfer of stock between regions, grade extensions, PSR blocking. •Range building using historical season analysis and store grading analysis within various regions. Achievements:
•Responsible for sizing project across the division, I created a template for all departments. Sizing became traceable and as a result the template identified risks and suggested a correct size curve. Within Knitwear alone we found a £8million loss in sales due to incorrect size curves, during a single season. •Launched the first sportswear range at Primark, growing the area over two seasons. Responsible for developing the financial strategy and direction of the category, continually monitoring competitor activity.
•Worked on an external project with third party logistics provider (CEVA) to build a more efficient intake report. This was rolled out across all Merchandising and Buying departments,
•Part of the Oracle integration team, testing dashboards and creating standard reports for all divisions.
SuperdryAssistant Merchandiser
Jan. 2014 - Apr. 2015CheltenhamResponsibilities:
•Covered all Menswear categories across all territories UK/US/EUROPE. Managed sales and stocks for all Superdry owned stores and all concession within UK department stores.
•Worked closely with sourcing team, meeting regularly to follow up on the critical path. Ensuring PO’s are running to schedule with suppliers, any delays are rectified by reducing commitment, requesting airfreight and or cost price reductions. •PO status and line details are up to date, highlighting any problems that need resolving in a timely manner with the buying team.
•Regular meetings with the allocation team with forthcoming delivery information and advising of any changes to the planned distribution of product, and parameters.
•Produced analysis for signoffs and range run through meetings, managing option selection, ranging and volumes through the process. Achievements:
•Presenting Menswear trade to the business on a Monday, with open floor questions. Running through performance against budgets, promotions, best and worst styles and new and future launch performances.
•Undertook a sizing project across all departments, Menswear, Womenswear and Accessories. Analysing size performance by category and advising sourcing on the right size curves to order to maximise profits.
•Working closely with CEVA logistics in creating PO management procedures.
•Assisted in the integration of BT merchandising systems, becoming a super user for the Merchandising department.
•Assisted in the launch of a new range with Idris Elba, working closely with founder Julian Dunkerton and team to select the right styles, volumes and ranging.
Stonegate Pub Company LimitedTeam Leader
Jun. 2012 - Aug. 2013Gower, WalesI have worked for just over a year for the company and was promoted to team leader, giving me the responsibility of managing the team and training new staff. A lot of my professional experience has been reliant on a great team dynamic to ensure superior customer service. Particularly within this position as Team Leader, I was able to develop ideas and proactively resolve challenging situation, managing a team of 20 floor bar and kitchen staff in a high pressured hectic environment. > ACHIEVEMENTS: Promotion Working as a team winning Stonegate purformance award in our area in 2012 > RESPONSIBILITY: Managing workforce according to shift period and resources Open and close of bar and restaurant Stock take, ordering, and training staff to meet health and safety and food hygiene laws
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