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Work Background
PXGEOIT Specialist - Infrastructure
Mar. 2025United Arab EmiratesIT Infrastructure Operations
• Performing ongoing administration, support, monitoring, maintenance and reporting activities for IT infrastructure systems, including servers, storage, databases, application platforms, cloud services and related business networks.
• Working closely with the IT team and external service providers and suppliers to resolve infrastructure and cloud service-related incidents.
• Supporting IT Infrastructure management planning and budgeting activities by providing input on necessary infrastructure and cloud service capacity requirements and improvements.
• Ensuring system configurations adhere to best practice to support business availability and performance requirements. Information Security & IT Assurance
• Keeping abreast on the cyber-security threat landscape, making recommendations on improvements and closely monitoring changing risks.
• Responsible for the technical implementation, monitoring, support and reporting of information security solutions.
• Working closely with the IT support team to ensure that end-user guidance and procedures are developed for all information security tools provided.
• Supporting the implementation and testing of IT Disaster Recovery solutions for critical data, applications, collaboration systems and networks.
Al Khayyat Investments (AKI)Specialist - Network and Security
Aug. 2024 - Mar. 2025Dubai, United Arab Emirates•Leverage Cisco Firepower Threat Defense (FTD) expertise to implement zero trust architecture, fortifying network security.
•Manage and configure FortiGate firewall policies to ensure high-security standards across 11 branch offices and 150 remote store locations.
•Automate security updates and configurations using FortiManager scripts for efficient bulk management of firewalls.
•Establish and maintain seamless Site-to-Site VPN connections for secure communication between data centers, branch offices, and remote stores.
•Design detailed network diagrams and maintained comprehensive infrastructure documentation to support scalability and operational transparency.
Al Khayyat Investments (AKI)Network Engineer
Mar. 2022 - Jul. 2024Dubai, United Arab Emirates•Designed a firewall matrix for AKI's new data center, improving the overall network security framework. •Oversaw the provisioning and installation of ISP links to guarantee uninterrupted connectivity at the new data center. •Implemented and maintained Cisco Meraki networks to enhance operational efficiency and scalability. •Administered Cisco DNA Center (DNAC) for network automation, monitoring, and optimization. •Configured and managed Cisco Firepower security policies to safeguard critical network resources. •Developed and enforced Fortinet firewall policies, traffic shaping, and SD-WAN configurations for superior network performance. •Deployed Fortinet Site-to-Site VPNs and SSL tunnels to ensure secure and reliable remote access. •Managed Cisco UCCX for streamlined customer contact center operations and enhanced user experience.
Dewan Architects & EngineersInformation Technology Trainee
Aug. 2021 - Nov. 2021Dubai, United Arab Emirates•Installed and configured computer hardware, software, and workstations to ensure smooth IT operations.
•Diagnosed and resolved issues related to printing, display systems, meeting room setups, and network connectivity promptly.
•Conducted IT onboarding and training sessions for new employees to familiarize them with internal systems and processes.
•Performed desktop re-imaging to maintain system consistency and functionality.
•Tracked and monitored network-connected devices to enforce proper servicing and effective change management.
•Delivered technical support across the organization, resolving user issues promptly and effectively.
•Researched, tested, and recommended new technology solutions to support continuous service improvement.
GloCom LtdIntern at Glocom
Mar. 2021 - Jun. 2021United Arab Emirates •Front and Backend Web design.
•Designed and launched the Renmore Technology Nigeria
website: www.renmoretechnologynigeria.com.
•Provided I.T technical support across the company.
•Researched and tested new technology that contributed to continuous service improvement.
•Involved in research to design Payment gateways and IVR payment systems. •Conducted market surveys that yielded impactful results to business.
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