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Work Background
Cedars-SinaiProgram/Project Coordinator
Jun. 2024United States
Cedars-SinaiPatient Service Representative
Aug. 2016 - Jun. 2024United States
RadNetPatient Services Coordinator
Oct. 2010 - Jul. 2016Thousand Oaks, California, United States• Lead PET/CT, Nuclear Medicine, and biopsy scheduler • Obtained billing authorizations from insurance carriers • Resolved patients’ concerns, both in person and on the phone • Managed all paperwork associated with new patient files • Coordinated with other medical providers to obtain patient records • Tracked daily and appointment confirmation calls for future appointments • Received and registered patients; coordinated with back-office staff to ensure timely patient turnaround
Financial ServicesAdministrative Assistant
Jan. 2008 - Jan. 2010California, United StatesInsurance liaison for clients employees- premium reimbursements when required, open enrollment document management, Quick Quotes, research medical professionals, provide copies of medical documents when needed Administrative support for employer/employee benefit programs- worked with clients’ plan administrators for day to day needs, coordinated open enrollment presentations, designed informational packets to cater to clients benefit programs Assisted controller with payroll and data entry for accounts payables Administrative management of front office and handled difficult clients Responsible for special ad-hoc administrative projects assigned by senior executive management
StarbucksStore Assistant
Jan. 2006 - Jan. 2008Agoura Hills, CaliforniaAssisted location manager with inventory control of supplies and developed a weekly inventory report par level analysis system to identify location trends and statistics Responsible for training new employees in all aspects of job requirements Opened store, balanced register, and closed out daily computer system per requirements by corporate administration Served customers from point of sale to delivery of product purchase Dealt with difficult customers
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