Marketing Méditerranée TunisiePresident
Mar. 2023 - Sep. 2024• Optimized organizational performance by implementing strategies and managing daily operations, achieving 135% of target goals and driving continuous improvement in efficiency and productivity. • Modernized internal processes through evaluation of existing systems and deployment of innovative solutions, resulting in cost savings exceeding 28%. • Fostered innovation by encouraging creativity and adopting new solutions such as Make and ClickUp, contributing to an 80% satisfaction rate among consultants regarding the work environment. • Proactively managed crises, ensuring operational continuity and maintaining strong relationships with external partners, achieving over 90% satisfaction for PIP. • Led projects and a department of over 50 consultants, resulting in a more than 200% increase in the department’s revenue contribution compared to the previous term. • Conducted qualitative and quantitative market research to inform strategic decisions, analyzing industry trends, demographics, and competitor activity. • Oversaw the Quality Management System, ensuring compliance with ISO 9001:2015 standards and successfully passing the renewal audit by AFAQ AFNOR.