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Hinge HealthLead Data Analyst
Jun. 2024India, Bengaluruβ’ Built an AI Agent to monitor weekly metrics and surface root-cause insights, enabling proactive leadership interventions.
β’ Created an LLM Judge framework to define and evaluate product metrics for AI tools, ensuring faithfulness and relevance.
β’ Led full migration to dbt-based architecture, standardizing metrics and implementing testing for reliable and scalable analytics.
β’ Developed a comprehensive metrics framework for clinical operations, identifying key performance drivers that guided targeted efficiency initiatives.
β’ Launched 12 targeted initiatives with Product to improve clinical efficiency, resulting in $5M annual savings.
β’ Established first non-US analytics function, resolving critical data governance issues in support of $1B+ IPO readiness.
InnovaccerLead Data Analyst
Sep. 2022 - May. 2024β’ Led the Business Insights Analytics team, overseeing the design, development, and maintenance of multiple population health management dashboarding solutions. β’ Introduced and implemented innovative ideas, such as automated ETL testing to enhance product quality and an insights framework for actionable and prescriptive recommendations on dashboards. β’ Spearheaded significant improvements in existing and new projects, focusing on revamping and optimizing core data models and dashboards to ensure the delivery of high-quality and reliable data products. β’ Collaborated with internal and external stakeholders, leveraging healthcare expertise to gather requirements and deliver quality data products, maximizing the value generated for users.
AirbnbSenior Insights Analyst
Jun. 2021 - Sep. 2022Indiaβ’ Delivered actionable data Insights to the business leaders to take decisions. These projects helped the organisation to save the cost & improve the quality of service provided to the Airbnb community β’ Partnered with stakeholders across the globe for creating dashboards, data pipelines of the key metrics related to Airbnb's community support β’ Worked closely with the stakeholders across the organisation to rectify data related issues
Ola (ANI Technologies Pvt. Ltd)Senior Business Analyst
Oct. 2020 - May. 2021Bengaluru, Karnataka, Indiaβ’ Developed a scoring mechanism for the churned out leads using R & SQL, to identify the sales qualified leads β’ Responsible for creating dashboards of the key product KPIs to monitor the health of the business, also to identify key growth areas in the business β’ Worked closely with the tech team and other stakeholders (internal & partners) to deliver the product requirements by following an agile framework β’ Worked on a various in-depth analysis to understand the behavioural patterns of customers with the different product features β’ Worked closely with the partner to create safe & smooth data sharing processes across different businesses
GAIN Credit (formerly Global Analytics)Business Analyst II
Jul. 2019 - Oct. 2020Gurgaon, Indiaβ’ Defined various metrics to track the health & progress of the operations business function β’ Defined requirements & workflows to drive product changes for better customer experience, also for automation of key operation processes β’ Handled several projects to drive strategies for vendor cost reduction, while maintaining a healthy relationship with the vendor
GAIN CreditBusiness Analyst
May. 2018 - Jul. 2019Chennai, Tamil Nadu, Indiaβ’ Implemented methods using Python and SQL to transform unstructured data to a structured format, to leverage them for dashboards, reports and analysis
GAIN CreditSoftware Developer
Jun. 2015 - May. 2018Chennai, Tamil Nadu, IndiaReducing Customer Acquisition Cost (CAC): Developed a system to sell rejected leads by the underwriting engine to competitors with different criteria. This initiative reduced CAC by 20%. Improving Build Quality & Reducing Development Time: Implemented an automated continuous integration (CI) testing pipeline, decreasing application build time by 30% and enhancing the overall quality of deliverables.
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