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Work Background
zanziblue WavesAssistant General Manager
Oct. 2024Zanzibar City, Zanzibar Urban/West, TanzaniaPre-opening team
Zuri Zanzibar ResortReservations Supervisor
Jun. 2023 - Sep. 2024Prague, Czechia
Andaz PragueReservations Specialist
Feb. 2023 - May. 2023Prague, Czechia
Travel AgenciesSafari Guide
Jan. 2023
Tulia Zanzibar Unique Beach ResortOperation Manager // Reservation, Back and Front Office Manager
Nov. 2019 - Dec. 2022Pongwe, Zanzibar - overseeing all of the operational departments at a hotel
- All operations related to reservations and sales, invoice issuance and payment, inventory control,
purchases, personals and quality control, payout processing
- B2B and B2C sales - Guest relation and concierge service
- Tailor-made experiences for guests (safari, Kilimanjaro, private flights, weddings, etc.)
Amaruy by Aman HotelsRoom Division Manager
Apr. 2018 - Oct. 2019TurkeyResponsibility for leading and managing all aspects of the Front Office, Housekeeping and Reservations departments at a hotel.
Blue Style a.s.Product & Sales manager / Tailormade holidays
Dec. 2016 - Apr. 2018Prague, The Capital, Czech Republic• proposing, designing & developing programs and itineraries in various countries according to client‘s specifications; on a specified time & budget • selecting the best travel services for our clients and ensuring maximum value for money for each service • communicating with our logistical partners on a daily basis • negotiating, booking hotel accommodation, cultural events and transportation • conducting research for new destinations
• related administration work
Blue Style a.s.Guide Care Supervisor
Nov. 2011 - Apr. 2018Hlavní město Praha, Česká republika- complete personnel and material securing of foreign destinations (recruitment, training, contacting...) - leadership of representatives and animators teams in foreign destinations (22 destinations, 160 representatives and animators )
- supervising the operation in foreign destinations
- supervision and development of the concept of animations clubs ( Croco club and Blue club)
Blue Style a.s.Chief Representative
May. 2008 - Oct. 2011Antalya, Turkey- all activities connected with ensuring smooth operation in a foreign destination
- training and leadership of team of delegates and animators
- all administration in the area, check the quality of hotels
- cooperation with foreign partner companies, cooperation with the management of each hotel
- reporting to headquarters in the Czech Republic
- taking care about clients
- planning, sales,organization and guiding excursions
Blue Style k.s.Representative / Travel guide
Jun. 2004 - Oct. 2007Tunisia- checking the quality of accommodation facilities before the arrival of clients
- constant contact with clients in a foreign destination
- organizing and preparing meetings at hotels
- solving client requirements and problems
- preparation of presentation materials
- assistance at the airport and during transfers
- offering and selling trips and car rentals
- guiding trips
- communication with foreign partners
- reporting on the situation at the destination to the main office in Prague office
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