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Work Background
Law Office of Shelle-Ann Simon, PLLCCloser
Dec. 2023Houston, Texas, Estados UnidosAs an Immigration Sales Closer, my focus is on converting qualified leads into committed clients by guiding them through the final stages of the decision-making process. I specialize in high-ticket immigration services—such as investment visas, skilled migration programs, or relocation packages—and ensure that clients feel confident, informed, and supported as they move forward. I engage with prospects who have already been nurtured through the sales funnel, answer their final questions, overcome objections, and provide clear, compelling explanations of the benefits and outcomes of our services. I pride myself on building trust quickly, identifying client needs, and aligning our solutions with their goals—whether they’re seeking a better future abroad, business expansion, or a path to citizenship. I operate with integrity, urgency, and a strong understanding of immigration pathways, legal nuances, and market trends. My goal is to close deals in a way that’s both ethical and client-focused, contributing directly to revenue growth while ensuring clients start their immigration journey with confidence.
Turn Key OpsVirtual Assistant
Oct. 2022 - Sep. 2025Bogotá, Distrito Capital, ColombiaAs an intake specialist my primary duty is to gather specic information in regards to criminal, family and immigration law matters. These information is gather from new and prospective clients for the law rm from which im currently working called Reyes & Schroeder Associates. They record the client’s history and why they are seeking legal services. That may include medical history, criminal history, event reports and investigation ndings. In my role Im in charged of reassuring clients who are confused, hurt or scared and ask thoughtful questions to gain as much relevant legal information as possible.
AsurionService Advocate
Oct. 2021 - Mar. 2023Área metropolitana de Bogotá D.C.
OptumSenior Customer Service Advisor
Mar. 2021 - Aug. 2022
ScotiabankCustomer Services Specialist
Apr. 2019 - Mar. 2021Bogotá, Distrito Capital, Colombia
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