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Work Background
MotiveSenior Account Executive
Feb. 2025Punjab, Pakistan
DigitalOceanAccount Manager
Jan. 2022 - Dec. 2025Account Executive - DigitalOcean - Achieved top performance in the EMEA region, booking $135,000 in total revenue over 3 years, with a record $70,000 booked in 2024. - Engaged both existing and net new customers, driving a 50% increase in booked revenue through tailored campaigns. - Collaborated with cross-functional teams including Solutions Engineers, Customer Success Managers, and Business Development Representatives to enhance customer experience and ensure timely support. - Provided technical guidance by sharing infrastructure deployment guides, giving cost estimates, and creating migration plans, contributing to a 85% increase in customer satisfaction. - Prospected leads through strategic campaigns such as High-Value Track, Wallet Share, Net New, and Growth, resulting in a 70% growth in new customer acquisitions. - Linked customers with technical engineers, resolving complex queries and fostering strong client relationships to improve retention rates by 55%. - Enhanced product knowledge through regular training with Solutions Engineers, enabling more effective handling of customer technical concerns. - Managed the customer journey, from onboarding to expansion, securing long-term commitments and increasing lifetime value by 80%.
Small Business SolutionsSales Team Lead
Jan. 2019 - Dec. 2022PakistanSBS Tech — Junior Underwriter & Team Lead 2019–2022 - Consistently achieved top performance by closing $4.2M in Merchant Cash Advances, ranking 2nd highest in company history. - Led a team of 5+ sales representatives, providing mentorship, driving team goals, and improving overall sales efficiency by 20%. - Executed 1000+ cold calls weekly, maintaining a 15% conversion rate and ensuring consistent lead generation. - Evaluated merchant applications and conducted risk assessments to identify high-value opportunities, resulting in a 25% reduction in default rates. - Optimized underwriting processes, reducing processing time by 30% through streamlined workflows and collaboration with cross-functional teams. - Drove revenue growth, contributing to a 15% year-over-year increase in total team sales. - Developed training materials and hosted weekly sales coaching sessions, improving junior team member performance by 40%. - Enhanced client retention through relationship management and tailored financial solutions, increasing repeat business by 25%. Value Added to the Company - Increased revenue with a high closing rate and strong portfolio performance. - Improved operational efficiency through optimized underwriting and team leadership. - Elevated team productivity by mentoring junior staff and driving collaboration. - Reduced risk exposure with effective underwriting and application evaluations.
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