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Work Background
Thomson ReutersSales Support Manager
Nov. 2023Atlanta Metropolitan Area
CasetextSales Business Development Manager
Jun. 2022
AccredibleEnterprise Account Executive
Sep. 2021 - Jun. 2022
SendSafelySales Manager
May. 2020 - Sep. 2021Greater Atlanta AreaManaged SMB, Mid-Market & Enterprise sales cycles for cloud-based encryption software. Led sales team to largest ARR recorded in 2020 (30% YoY increase) Provided sales management with accurate forecasts and reports on sales activities Thoroughly documented product, systems and procedures for new hire training manuals, sales outreach sequences, company sales verbiage and tone, and technical demo scripts.
SendSafelyAccount Executive
Jan. 2020 - Apr. 2020Atlanta Metropolitan Area
MindbodyKey Account Manager
May. 2019 - Mar. 2020Greater Atlanta AreaUsed consultative sales skills to pitch and consult with existing class-based customers by proactively determining the customer’s needs and work to identify business solutions. Initiated customer contact using various methods of communication to suit customer needs including but not limited to: introduction (cold calls), follow-ups, and demonstration calls, introduction emails, follow-up emails, pre-and post demonstration reminders. Effectively managed pipeline and opportunities in Salesforce.com to meet and/or exceed quota and account progress utilizing Salesforce.com Planned and organized personal sales strategies including, daily/weekly/monthly schedule to both exceed sales targets and mitigate customer churn.
SpringbotBDR Team Lead
Jul. 2017 - Oct. 2018Greater Atlanta AreaProvided day to day coaching & professional development, including weekly 1:1 meetings, weekly shadow sessions, and routine co-selling Continually worked to research and identify new accounts and contacts to improve target marketing and sales initiatives. Collaborated with Sales, Customer Service and Marketing in order to formulate and implement policies, procedures and goals for our customer base. Maintained sales reports/dashboards with forecast roll-ups, pipeline, and trending reports.
SpringbotBusiness Development Specialist
Mar. 2017 - Jul. 2017Greater Atlanta AreaAggressively hunted and prospected for new business opportunities by making 50+ daily cold calls and following up on leads in order to ensure pipeline sufficiency Explain complicated software features to SMB clients through effective product demos conducted in-person, over the phone, and via Join Me
NCR CorporationChannel Account Executive
Sep. 2016 - Mar. 2017Alpharetta, Georgia• Identified, documented and informed appropriate parties of any account-specific requirements (i.e., billing/invoicing, shipping, etc.); Obtained customer or industry information that assists in responding to customer's needs and requirements; • Recognized the customer's key challenges in their business operations and identified products and solutions to the customer's area of need; Identified possible opportunities for other business unit or division solution offerings • Tracked the sales process through monthly forecast submissions for assigned accounts; Designed a plan to effectively manage assignments in order to maximize incoming revenue and profits, and to meet the annual quota objectives
NCR CorporationInside Sales Representative
May. 2016 - Sep. 2016Alpharetta, GADrove sales volume via outbound cold calls, lead generation, converting inbound leads and closing sales with our single location customers. Initiated sales activity via phone, text and email, including introduction (cold calls), follow-ups, and demonstration calls. Established business relationships with prospective customers to generate new business. Effectively managed pipeline as well as forecasted business on a monthly and quarterly basis. Consistently achieved monthly and quarterly quota goals.
LAZ ParkingCustomer Service Representative
May. 2015 - Jun. 2016Greater Atlanta Area•Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
•Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
•Trained new cashiers on procedures, customer service and sales techniques
Sears, Roebuck and Co.Sales Associate
May. 2013 - May. 2015Tucker GA•Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. •Recommended merchandise to customers based on their needs and preferences. •Answered customer telephone calls promptly and in an appropriate manner. •Trained and served as a peer coach for new sales associates.
•Consistently hit and exceeded sales goals by 25%.
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