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Work Background
GartnerExecutive Partner
May. 2023 - Jul. 2024
BlueLine AssociatesChief Delivery Officer
Oct. 2017 - Jan. 2019New EnglandAccountable for delivery to our clients of superior process improvement, technology strategy and implementation, and organizational change management services. Servant-leader to high performing consultant teams expert in Lean Management Systems, Process Improvement, Agile/Scrum, PMI, Change Management, Technology Acquisition, Technology Implementation and Service Management.
BlueLine AssociatesSenior Managing Director
Jan. 2017 - Oct. 2017United StatesI will be leveraging my experiences in the C-suite to help individuals and organizations answer difficult questions and solve challenging problems associated with the ever-accelerating opportunities and changes enabled by technology.
jcycio.comWorth Consulting LLC
Aug. 2016 - Apr. 2023New EnglandExperienced Chief Information Officer, Chief Financial Officer, Strategist, Workforce Expert, Blogger at jcycio.com. Owner and Principal of Worth Consulting LLC. Helping organizations and individuals at the intersections of talent, process, and technology.
Merit NetworkChairperson of the Board
Aug. 2015 - Aug. 2016Ann Arbor, MichiganHonored to serve on Merit Network board along with fellow Michigan technology leaders. Merit serves the research, education and public sector communities as a trusted and valued partner. Merit advances member success, research, economic development, collaboration, and professional development by leveraging its network infrastructure, expertise and the value of its member communities. www.merit.edu
Michigan State UniversityVice President & Chief Information Officer
Aug. 2014 - Aug. 2016MichiganAccountable for applications and infrastructure for Michigan State University, to maximize technology investment in support of MSU market and mission. Includes research, education, health, and enterprise systems, and all infrastructure. Learn more at bolderit.msu.edu, cio.msu.edu, or follow me @jcycio .
University of New HampshireChief Information Officer & Interim AVP for Finance
Sep. 2011 - Oct. 2013Durham, New HampshireAccountable for maximizing the benefit of UNH human, financial, technical and physical resources as well as developing opportunities to obtain additional resources. Works cooperatively with all parts of the University and University System to develop and regularly update financial, administrative and capital plans based upon clearly defined institutional priorities.
University of New HampshireChief Information Officer
May. 2009 - Oct. 2013Accountable for all aspects of information technology for UNH, wide-area network and data center services to University System of NH, higher education and research network to the State of NH. - Accountable for cloud and internally-hosted enterprise and academic applications - Accountable for state-wide cyberinfrastructure upgrade, including wide-area network and data center management. - Accountable for NH higher education & research cyberinfrastructure; plan, operations and grant management - Budget: $30MM Operational, $70MM Sponsored Research - Personnel: 200+ staff, contractors and student workers Results include: - Built UNH strategic planning process - Implemented modern IT management techniques in including ITIL, Six Sigma, PMBOK. - Improved operational stability, quality, delivery, and increased investment in strategic programs. - Modernized student-facing services, including wireless expansion, mobile application platform, collaboration, and learning management system. - Improved security and disaster recovery services.
Liberty Mutual InsuranceChief Information Officer
Jan. 2007 - May. 2009Greater BostonOwnership of information technology supporting all corporate functions, including Legal, Financial, Compliance and Human Resources portfolio of 150+ business applications. Ownership of shared services, including business-to-business, and content & document management for the enterprise.
Liberty Mutual InsuranceVice President, IT Customer Support
May. 2003 - Jan. 2007Greater BostonManaged professional services for Infrastructure department. Accountable for 100+ application and infrastructure projects, from initiation to delivery, ranging from thousands to millions of IT investment dollars. Managed end-user computing environment for PC fleet of 40K+, 1100+ servers, with central services balanced between two data centers, and distributed services in 600+ offices. Services include desktop environment architecture and engineering, enterprise messaging system, enterprise help desk, field and executive support, deployment services.
Liberty Mutual InsuranceOperations Manager, IT Infrastructure
Sep. 1988 - Apr. 2003Greater BostonPrior to leadership roles at Liberty Mutual Group, held positions of increasing accountability from the period 1988 – 2003, including technical writer, user interface designer, project manager, operations manager.
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