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Work Background
Queen Elizabeth Hospital Kings LynnDelivery Suite Coordinator
Jan. 2024Reporting to the Midwifery Matron, responsibilities include leading the maternity unit's daily operations while overseeing unit acuity, allocating staff, and providing clinical support to all team members. Supervise a team of ~10 midwives per shift across the Central Delivery Suite, Triage unit, and Antenatal/Postnatal ward while delivering comprehensive care and support to women and families throughout their maternity journey. Manage a unit with 2300 annual births (~190/month) while handling 5-10 delivery patients, 18 ward patients, and up to 20 triage patients daily. Major Achievements: · Transitioned successfully from patient-focused role to overseeing the entire maternity unit while managing staff and resources. · Improved the patient experience through dynamic task prioritization and resource allocation. · Enhanced staff efficiency and productivity by implementing coaching techniques involving intuitive questioning and management to challenge staff to recognise their own knowledge and knowledge gaps, in turn building confidence to provide a high standard of care. · Received positive feedback for adapting effectively to increased responsibilities and providing approachable, supportive leadership.
Haydens PharmacyVaccinator
Jan. 2024A seasonal vaccination clinic providing Covid spring boosters to at risk patients. Reporting to the pharmacy owner, responsibilities include leading and administering the clinic and its IT systems. Major Achievements: · Administer approximately 85 IM vaccinations per day while providing appropriate information and support to each patient. · Met dynamic needs by moving between different pharmacies and adapting to new teams in each place of work. · Maximized efficiency despite short appointment slots by ensuring a high level of preparedness and efficiency.
Wellington Regional Hospital - New ZealandMidwife
Jan. 2021 - Jan. 2022A Regional Hospital. Reporting to the Midwifery Matron, responsibilities included working in a tertiary unit in both the delivery suite and the combined antenatal and postnatal ward. Provide care for women and families both Antenatal, Intrapartum and Post Natal. Major Achievements: · Adapted quickly to a new country with entirely different guidance and methods of working, including cultural awareness of a demographic which included the native Māori population.
DRC Locums LimitedMidwife
Jan. 2020 - Jan. 2023A National agency providing health care to a wide range of hospitals in the UK. Reporting to the Agency, responsibilities included working with the maternity unit of different hospitals in the area. Mainly working on Delivery Suite providing Antenatal, Intrapartum and Postnatal care. Major Achievements: · Transitioned smoothly between three different trusts including a variety of multi-disciplinary teams and varying local guidelines. · Helped improve patient care by sharing knowledge from different trusts to make suggestions for implementing change.
Norfolk and Norwich University HospitalsMidwife
Jan. 2016 - Jan. 2021· Named as the designated Midwife for Elective Caesarean Sections within the hospital while managing a busy theatre list of high-risk obstetric cases within a multi-disciplinary team. · Helped ensure effective time management of theatre lists and provide the highest quality care by working with the team to make changes to policies and protocols to facilitate patient birth preferences.
Norfolk and Norwich University HospitalsHealthcare Assistant
Jan. 2013 - Jan. 2016
National Childbirth TrustVolunteer Assistant
Jan. 2011 - Jan. 2013
NHSMidwife
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