CDS Administrators, Inc.Eligibility Coordinator
Jun. 2013 - Jul. 2015Greater Pittsburgh Area•Group health insurance benefits processing of enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims
•Provide customer service support by answering benefit questions via phone calls from participants
•Draft and distribute participant letters in response to individual account inquiries
•Take necessary steps and precautions to abide by HIPAA regulations and protect member information
•Oversee maintenance of participant benefit files and the processing of individual monthly billings for healthcare plans
•Preparation of vouchers for payment of administrative fees for all group plans
•Review group health and dental claims monthly and contact insurance carriers regarding any discrepancies