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Work Background
Account Project Manager
Letterpress Graphics, Inc.Account Project Manager
Mar. 2023 - May. 2025Fort Worth, Texas, United StatesLead teams to meet deadlines, achieving high client satisfaction through effective communication. Maintain detailed customer records, enhancing data accuracy and retrieval efficiency. Develop marketing materials and prepress for events, boosting brand visibility and engagement. Cultivate strong client, vendor and team relationships, ensuring seamless project coordination. Drive project success with clear communication and detailed record-keeping.
Graphics Supervisor
MILLER Imaging & Digital SolutionsGraphics Supervisor
May. 2017 - Mar. 2020Austin, Texas, United StatesLed team in managing clients, staff, and operations across two locations, enhancing collaboration. Managed 150 accounts and 10 special event clients, ensuring consistent client satisfaction. Expanded vendor options, improving service flexibility and meeting diverse client needs. Developed production tracking system, boosting production availability by 115% monthly. Created brand management catalog, enhancing client engagement and loyalty. Equipment used: CET 120” Flat bed Printer, HP 560 63” Latex Printer, HP 1500 124” Latex Printer, Ricoh 7100 & 7200 Digital Printers, Graphtec Vinyl cutter, IEcho Digital Cutter
Assistant Manager
FedEx OfficeAssistant Manager
May. 2007 - Nov. 2015Austin, Texas, United StatesLed 24-hour business center operations, managing client relationships, team performance, and quality control to ensure seamless service delivery. Developed quarterly reports to enhance shipping, inventory, and sales strategies. Streamlined payroll and inventory processes, ensuring compliance and accuracy. Fostered a cohesive work environment, mentoring team members and facilitating knowledge sharing to enhance overall operational efficiency.

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