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Work Background
UNDPProcurement Specialist/Common Service Associate
Jun. 2017Windhoek• Spearheading the continuous implementation of the UN Namibia Business Operations Strategy aimed at streamlining business operations across multiple UN Agencies. • Supervised UNDP Namibia's VGI Pilot Project, showcasing VGI's potential for renewable energy integration, and improving energy supply and mobility. • Guided the implementation and procurement process of the UN Namibia UN Disability Inclusion Strategy (UNDIS), ensuring the comprehensive integration of disability inclusion principles throughout the United Nations' work pillars. • Successfully managed the procurement process for establishing the new UN Resident Coordinator's office in Namibia, delivering on time and under budget. • Developed and delivered training programs to enhance the procurement skills of team members, building a high-performing and knowledgeable procurement team. • Managed installation of solar PV system at the UN Namibia office, reducing carbon emissions by 3,665 kg/year and electricity costs by >50%. • Developed and implemented strategic procurement plans aligned with organizational goals, ensuring cost-effectiveness, quality, and timely delivery of goods and services. • Developed and maintained strong relationships with key suppliers, ensuring timely delivery and resolving supply chain disruptions. • Integrated sustainable and ethical procurement practices into the procurement framework, promoting environmental and social responsibility in the selection of suppliers and contractors. • Ensured implementation of operational strategies, focusing on business processes mapping and implementation of the internal standard operating procedures (SOPs). • Preparation of common services results-oriented annual work plans and report on attainment of results
Ministry of Health and Social ServicesAccountant
Jun. 2008 - Jul. 2017Namibia, Windhoek• Managed all aspects of financial accounting, including accounts payable, accounts receivable, general ledger entries, and reconciliations. • Prepared monthly, quarterly, and annual financial statements in compliance with regulatory requirements and accounting standards. • Conducted financial analysis and provided insights to support decisionmaking processes and optimize financial performance. • Assisted with budget planning, forecasting, and variance analysis to ensure alignment with organizational objectives and financial targets. • Liaised with internal and external stakeholders, including auditors, vendors, and clients, to address inquiries, resolve issues, and maintain positive relationships. • Implemented and maintained internal controls and procedures to safeguard company assets and mitigate risks of fraud or financial mismanagement. • Utilized accounting software and ERP systems proficiently to streamline processes, improve accuracy, and enhance reporting capabilities. • Participated in the year-end audit process, facilitating smooth audits and ensuring compliance with audit requirements and deadlines. • Led training sessions for staff members on financial procedures, accounting principles, and software usage to promote efficiency and effectiveness in financial operations.
Trustco Group Holdings LtdTelemarketer
Nov. 2007 - Mar. 2008• Maintained accurate records of calls, customer interactions, and sales activities in CRM systems or databases. • Collaborated with sales teams to follow up on leads, provide feedback, and coordinate sales efforts for optimal results. • Achieved or exceeded sales targets and quotas through consistent performance and effective sales techniques. • Participated in ongoing training and development programs to enhance product knowledge, sales skills, and customer relationship management. • Provided excellent customer service, addressed inquiries or concerns, and resolved issues to ensure a positive customer experience and foster repeat business
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