Hartford CleanersOperations Manager
Jun. 2008 - Jun. 2019Willimantic, CT-oversaw opening and closing operations for 5 separate dry cleaners daily
-managed operational costs by controlling inventory coming in and out
-administered accounts payable/accounts receivable, updated customer profiles
-managed large accounts with various local business including Eastern Connecticut State University, ECSU Police Department, Willimantic Police Department, Department of Motor Vehicles, and various UConn departments
-developed and implemented social media marketing plan to publicize sales and improve revenue
-determined staff promotion and demotion and terminated employees when necessary