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Work Background
NU3SSenior Business Analyst
Jan. 2024Jamaica, New York, United StatesAt NU3S, I played a key role designing business operation and strategy, and execution of integrated workflows for a first-of-its-kind service hub combining a market café, car wash, express auto care, and EV charging in Jamaica, Queens, NY. Key contributions include: • Designing end-to-end workflow strategies, flowcharts, and customer journeys to unify multiple service verticals into a seamless digital platform. • Strategized and architected cross-functional workflows and customer journeys by leveraging AI and prompt engineering to remotely decode New York’s business, regulatory, and operational requirements. • Partnering with platforms like Restroworks, AutoLeap, and Autel to orchestrate API integrations and ensure real-time service availability, booking, and operational tracking. • Conducting technology risk and control assessments to identify vulnerabilities, ensure data integrity across platforms, and implement preventive controls—especially critical due to the cross-functional and customer-facing nature of the business. • Delivering comprehensive reports, process documentation, and scalable system blueprints to support long-term digital and operational growth. • Aligning infrastructure and user experience with regulatory, technical, and performance benchmarks to establish NU3S as a model for multi-service urban commerce. This role sits at the intersection of business innovation, digital systems integration, and risk-aware execution. Featured Skills: Workflow Strategy | AI & Prompt Engineering | Tech Risk & Controls | API Integration | Process Design | Business Digitization | Multi-Vertical Coordination | Growth Strategy
ThoughtSparkSenior Business Analyst
Apr. 2023Surat, Gujarat, IndiaThoughtSpark (Previously Dataio Private Limited) - PIM and MDM Enabler - PIM Solution Architect - Lead in-person discovery meetings with clients and stakeholders to evaluate current PIM/MDM systems and processes along with adapting unique business needs to create and recommend new PIM/MDM solutions Clients: Baxter, IMI Hydronics (with Birlasoft), ExxonMobil (Guyana Project) | 2020 – Present Baxter & Vantive Spinoff: Led analysis to support the divestiture of Baxter’s Renal Department into a new entity, Vantive. Assessed PIM data assets on Syndigo, defined separation strategy, and enabled clean extraction and handover of relevant product data to the new organization. Ensured compliance with data retention, integrity, and cross-system references during the split. IMI Hydronics – Master Data Mapping & PIM Design: Collaborated with Birlasoft to identify Golden/Master data sources within IMI Hydronic’s fragmented and manual data processes. Conducted deep-dive workshops and designed UML-based data models to formalize entities and attributes, paving the way for a scalable PIM implementation. ExxonMobil – Spare Parts Management System Migration: Reverse-engineered the existing Syndigo 5.x setup and defined the roadmap for migrating to Syndigo 8.x for the critical Spare Parts Management System used by ExxonMobil and the Government of Guyana. Created migration strategy, validated business rules, and streamlined content syndication processes for accuracy and consistency. Core Strengths & Tools: Cross-functional stakeholder engagement, legacy data mapping, UML & ERD creation, product lifecycle modeling, data governance design, and Syndigo platform optimization.
Civica IndiaBusiness Analyst
Apr. 2021 - Mar. 2023- Working in an agile environment alongside talented software developers in the across globe, providing consultancy services to our clients across both public and private sector. - Dealing with clients face to face, managing and delivering various requirements. - Setting standards and encourage business analysis best practice within CIVICA and outside project team as well as mentor junior team members
AugustCode Solutions Pvt LtdProject Manager
Sep. 2020 - Apr. 2021India- Manage Project Time Lines and Milestones, continuous assessment of company’s growth. - Ensure That Team Understands all aspects of the project tasks and timelines, demonstrate a thorough understanding of their responsibilities. - Budgeting and ensuring the company obtains best possible pricing. - Resource Management, Risk Management, Contingency planning.
Siliconbrix Systems Private LimitedBusiness Analyst & Project Manager
Jun. 2017 - Sep. 2020Bardoli, Surat- Analysis and Design of Software Projects. - Define project scope, goals deliverables that support business goals. - Communicate project expectations to team members and stakeholders in a timely clearly fashion. - Liaise with project expectations with team members other stakeholders. - Manage project expectations with team members other stakeholders. - Schedule project timelines milestones using appropriate tools. - Track project milestones using appropriate tools. - Determine the frequency content of status reports from the project team, analyzing results, and troubleshooting problem areas. - Define project success criteria, disseminating them to involved parties throughout project life cycle. - Develop best practices and tools for project execution management.
Finlogic Technologies India Pvt. Ltd.System Analyst
Sep. 2014 - Jun. 2017Surat, IndiaFunction: Business Analysis & Project Coordination - System Analysis and Design - Meeting and understanding requirement from users/clients - Analysis of user requirements - Performing Feasibility check for proposed system - Project Planning, Estimation and scheduling - Coordinating with development/testing team on the development aspects of the system - Ensuring that development is done in time and as per user requirement - Providing demonstration after deployment.
Faculty of Engineering Technology & ResearchAssistant Professor
Jul. 2012 - Sep. 2014Isroli-Afwa, BardoliOrganization now renamed as: R.N.G Patel Institute of Technology (www.rngpit.ac.in) Organization Wise Position : Assistant Professor Function/Role : 1. Web Master, Website & Software Development 2. Providing expertise & guidance in various projects development and academic projects. 3. Preparing & conducting Lectures, Tutorials & Practicals when needed. 4. Preparing Course Materials & Question Papers.
Quick Communication & ServicesIT Support
Apr. 2012 - Jun. 2012Udhna, Surat- Interface with product(Matrix ComSec) support groups and development groups. - Perform customer site break fix activities remotely (or dispatch to site when required) and full time on-site, using global consistent methodologies and tools. - Providing technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Databank Computer Education centerTutor
Sep. 2011 - Feb. 2012BardoliResponsible for teaching programming, basic hardware and networking, DTP
GURUKRUPA ONLINE( ISP)Networking Trainee (Partial Fulfilment to Diploma in Computer Engineering)
Apr. 2008 - Jul. 2008Bardoli, SuratInstalling, maintaining and supporting computer communication networks, configuration of LAN, WAN, Wireless networks within an organisation or between organisations.
Siddhpuria ClassesTutor
Mar. 2006 - Mar. 2007BardoliTutoring subject Science
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