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Work Background
Sales Operations Manager for Velocity Channels
XeroxSales Operations Manager for Velocity Channels
Aug. 2021 - Feb. 2024Ridgedale, Missouri, United States
Director, Channel Business Development
DellDirector, Channel Business Development
May. 2014 - Aug. 2020Austin, Texas AreaFocused on impactful, strategic initiatives which drive real change and growth in the Global Commercial Channels Organization, a $5 billion a year organization.
Outside Regional Sales Director
DellOutside Regional Sales Director
May. 2013 - May. 2014Austin, Texas Area
Director of Channel Strategy for North American Enterprise
DellDirector of Channel Strategy for North American Enterprise
Sep. 2012 - May. 2014Round Rock, TexasResponsible for driving coordination and collaboration between Dell's Channel Partners and North American Entperise products organization.
Chief Of Staff
DellChief Of Staff
May. 2011 - Aug. 2012Austin, Texas, United StatesChief of Staff to VP of SMB division at Dell.
Consultant
LGE ExecsConsultant
Jan. 2010 - Feb. 2011
Director of Business Operations
Great Stuff Inc. Makers of RoboReelDirector of Business Operations
May. 2008 - Feb. 2011- R&D startup focused on the design and sale of products aimed at the consumer and B2B markets.; Designed, developed and implemented a sales and fulfillment structure focused on the efficient fulfillment of consumer orders. Web and E-commerce - negotiated contracts and partnered with a website development company, SEO firm and a marketing firm to design, develop and implement a consumer focused web site as well as the technology to manage orders and collect data necessary to perform order flow analysis and identify trends. Sales and support - negotiated contracts and partnered with a tele-sales company and a customer service organization to prepare for incoming customer orders and issues. Worked with the web development company to link three companies together to insure seamless transfer of order and fulfillment data. Logistics and fulfillment - negotiated contracts and partnered with a top tier logistics company to insure safe and efficient movement of finished goods from the Mexican plant to the Dallas distribution center and to the end user. Negotiated contracts and partnered with a fulfillment house to manage the inventory, distribution, reverse logistics and repair and refurbishment of finished goods. Marketing - developed RFPs and reviewed the responses of media buyers, video production companies and public relations firms. Evaluated the costs and benefits of long form and short form television, web and print advertising. Completed in-depth research on the Industrial Supply Distribution segment and potential customers within it. Developed and maintained business modeling tools utilized in pre-launch strategic decision making Financial modeling Competitive analysis Price modeling
Director of Operations and Project Management
TriFusionDirector of Operations and Project Management
Apr. 2007 - Apr. 2008As Director of Operations and Project Management I was responsible for not only the quality execution of projects, but also the experience our customers had as their project progressed through it's lifecycle. Managing 3 managers and up to 50 staff the organization executed projects ranging from "hold and ship" to complex "rack and stack" for Fortune 100 companies.
Vice President of Operations
RenewDataVice President of Operations
May. 2002 - Jun. 2003Responsible for the successful execution of data recovery and data forensic projects. Managed highly technical staff who executed in house and onsite projects aimed at recovering specific data from various storage devices.
Director, Public Sector Internet Development
Dell Computer CorpDirector, Public Sector Internet Development
Jan. 1999 - Jan. 2000Responsible for development, deployment and maintenance of the e-commerce site for the Public sector of www.dell.com. Made strategic and tactical decisions regarding marketing, technology and human resources to insure growth of measurement metrics (online revenue, "touch less revenue", site hits, paperless P.O.s, etc.) . Director, Public Sector Sales Operations Responsible for day-to-day operations of sales organization consisting of hundreds of sales people. Areas of responsibility or interface included sales compensation, information services, telephony services, incentive management, customer service, bids and proposals and product logistics. Part of a senior management team which grew the Public Sector from $500M - $1B annual revenues in 2 years.
Programmer/analyst
State of TexasProgrammer/analyst
Jan. 1993 - Dec. 1998
Director
Dell Computer CorpDirector
Jan. 1990 - Dec. 2000
Director of Sales Operations / Internet Development
Dell Computer CorpDirector of Sales Operations / Internet Development
Jan. 1990 - Dec. 1999Responsible for development, deployment and maintenance of the e-commerce site for the Public sector of www.dell.com. Made strategic and tactical decisions regarding marketing, technology and human resources to insure growth of measurement metrics (online revenue, “touch less revenue”, site hits, paperless P.O.s, etc.) to 2nd highest in the company Responsible for day-to-day operations of sales organization consisting of hundreds of sales people. Areas of responsibility or interface included sales compensation, information services, telephony services, incentive management, customer service, bids and proposals and product logistics. Part of a senior management team which grew the Public Sector from $500M - $1B annual revenues in 2 years.
Senior Systems Analyst
American Cancer SocietySenior Systems Analyst
Jan. 1989 - Jan. 1990
Senior Systems Analyst
Tracor Aerospace CoSenior Systems Analyst
Jan. 1988 - Jan. 1989

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