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Work Background
Parent and Child Fostering Services LtdSenior Human Resources Consultant
Jun. 2024Greater London, England, United Kingdom
SMO Contemporary ArtHuman Resources Business Partner
Jul. 2021 - Apr. 2024Lagos State, NigeriaAs a Strategic Business Partner, I play a critical role as an advisor and project manager to the senior leadership and management. I lead all functions of the Human Resource Department including Talent Acquisition & Employer Branding, Compensation and Benefits, Employee Performance and Experience, Learning and Development, Admin and Logistics.
Some of my achievements include:
● As a change management professional, I revamped over 10 policies and reviewed the Company Handbook
● I digitized major HR Processes that improved the overall efficiency of the business.
● I reduced the overall employee turnover by 15% through various engagement and relations initiatives.
● I revamped the onboarding experience journey which helped in increasing employee retention.
● I managed the end-to-end recruitment processes and improved the time to fill by 15%
● I introduced employee engagement activities that improved employee satisfaction
● I leveraged HR Metrics and analytics to assess the effectiveness of HR Programs and Performance
Management
Quantnumerics Human Resources Operations Specialist
Mar. 2020 - Jun. 2021Lagos, NigeriaProvided administrative and records management support to 3 local and 1 international department.
● Create job descriptions and post on various websites to attract new candidates within the target market.
● Manage all new hire recruitment, orientation, and onboarding. Successfully recruited 16 employees across 4 departments, overseeing the shortlisting, 3-stage interview process, and training.
● Develop monthly MS Excel payroll spreadsheet for processing by the Accounts Department.
● Schedule and process bi-weekly performance evaluations based on job descriptions and KPIs.
● Investigate employee relations issues and concerns to help promote a conducive work environment.
● Took on a Digital Marketing role to produce monthly social media content, saving 86% of external IT costs.
● Delivered a Business Development project, facilitating a $70K data deal with a leading Telecoms provider.
QuantnumericsHuman Resources Operations Specialist
Mar. 2020 - Jun. 2021Lagos, NigeriaProvided administrative and records management support to 3 local and 1 international department. ● Create job descriptions and post on various websites to attract new candidates within the target market. ● Manage all new hire recruitment, orientation, and onboarding. Successfully recruited 16 employees across 4 departments, overseeing the shortlisting, 3-stage interview process, and training. ● Develop monthly MS Excel payroll spreadsheet for processing by the Accounts Department. ● Schedule and process bi-weekly performance evaluations based on job descriptions and KPIs. ● Investigate employee relations issues and concerns to help promote a conducive work environment. ● Took on a Digital Marketing role to produce monthly social media content, saving 86% of external IT costs. ● Delivered a Business Development project, facilitating a $70K data deal with a leading Telecoms provider.
Eezy OfficeHuman Resources Assistant
Dec. 2018 - Nov. 2019Lagos Nigeria ● Provided administrative HR support to the Executive Director and 40 employees across 2 site locations.
● Recruited 12 employees into critical positions within the first 3 months, increasing revenue by over 40%.
● Designed the organizational Chart in line with business objectives.
● Designed and developed the employee handbook within the 1st month.
● Scheduled and coordinated monthly Senior Management meetings on MS Outlook.
● Drafted and received Senior Management approval for the strategic welfare policy including employee
engagement initiatives, staff retreats, 2-week onboarding exercise, and staff incentive plans.
FlutterwaveInternship Trainee
Apr. 2018 - Aug. 2018Lagos In this role, I worked with E-commerce Department to provide customer service support on the Rave Social platform and newly launched Barter platform . Worked with 10 interns to prospect and onboard potential clients
. Managed client requests and complaints, escalating where necessary
. Worked with the HR team to fill in benefit forms and migrate employees to a new payroll system
. Received Commendation Certificate for my customer service skills
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