Raiffeisen Bank RomaniaSupport Officer
Jul. 2022 - Oct. 2023Braşov, România• Investigated transactional differences, ensuring the accurate processing of card operations and bank transfers within the main banking system. • Analyzed client account balances and payment flows to identify clearing failures, acting as a line between clients and back-office financial teams to correct accounts. • Monitored digital payment channels to identify transaction bottlenecks, providing critical transactional data to operations teams for the investigation of rejected or pending payments.