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Work Background
Cubs BBQGeneral Manager
May. 2025Fairfield, California, United States
ApriaCustomer Relationship Liaison
Apr. 2023 - May. 2024
loanDepotLoan Processing Manager
Sep. 2020 - Oct. 2022
Bank of America Merrill LynchMortgage Loan Specialist
Oct. 2016 - Sep. 2020Team development Project manager Customer relations Critical thinking
Bank of AmericaHome Loan Specialist
Mar. 2016 - Oct. 2016Loan Processer / customer service /promoted to Merrill Lynch
Wells FargoBusiness online banker
Nov. 2015 - Feb. 2016concordServing the business online banking customers to help their financial needs. Providing excellent customer service. Coaching peers and helping where needed.
Wells FargoOnline customer service
Oct. 2014 - Nov. 2015Concord, caassisting customers with online needs. Password help, account assistance, helping customers to improve their banking needs. Providing excellent customer service as well as being an active team member
HavanaServer
Jan. 2013 - Jan. 2014Walnut Creek, CAProvided excellent customer service handled money open and closing procedures catered to private parties
Apria HealthcareCustomer service/revenue qualification specialist
Jan. 2010 - Jan. 2013Answered multiple phone lines Dispatch to drivers Insurance verification In charge of multiple branches to book revenue ICD-9 coding CPT codes LMN
Hyatt Hotels CorporationSpa receptionist
Jan. 2009 - Jan. 2010Answered phones Scheduled appointments Handled money Get room ready for the therapist
JourneysManager
Jan. 2007 - Jan. 2009Customer service, cashier, in charge of payroll, shipments both sending and receiving. Scheduled my team members, in charge of hiring team. Opening and closing the store Deposited daily money In charge of beating daily goals from the previous years
JourneysAssistant Manager
Jan. 2005 - Jan. 2006Customer service, cashier, in charge of payroll, shipments both sending and receiving.
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