Cynthia "Cindy" Wright is an accomplished Call Center Manager specializing in fraud and dispute resolution, with over 15 years of experience in the financial services industry. Leveraging her keen analytical skills and a passion for customer advocacy, Cindy has successfully led her team to reduce fraud incidents by 30% over the past two years. Her innovative approach to process optimization and employee training has enhanced customer satisfaction rates, securing her recognition as a leader in operational excellence. Cindy holds a Bachelor's degree in Criminology from USF and a Paralegal Certificate from University of Miami. She is committed to fostering a culture of integrity and efficiency in her organization.More...
Kelly Hartz
Proofreader, Editor, Communications Specialist
Verified
Kelly Hartz is an accomplished Proofreader, Editor, and Communications Specialist with over a decade of experience refining content across diverse industries. Known for her meticulous attention to detail and exceptional command of language, her expertise in crafting compelling content and her strategic approach to audience engagement have consistently driven measurable results for her clients. Kelly holds a degree in English Literature and is passionate about empowering others through clear and impactful communication.More...
Jessica Gehefer
Sales Operations Administator@ActivTrak
Verified
Jessica Gehefer serves as the Sales Operations Administrator at ActivTrak, a productivity and analytics software company. Her role involves streamlining sales processes, managing customer relationships, and supporting the sales team to ensure operational efficiency. Jessica's expertise lies in CRM management, sales analytics, and strategic planning, which greatly contributes to ActivTrak's growth and customer satisfaction. Her work is crucial for the company's sales performance and overall success.More...
Alex Wilson
Senior Planner@DaVita Kidney Care
Verified
I am an accomplished Senior Planner at DaVita Kidney Care, a leading provider of kidney care in the United States. With over a decade of professional experience in the health care industry, I specialize in strategic planning, project management, and event operations optimization. I play a pivotal role in managing resources and collaborating with cross-functional teams to drive bring the mission to life. Prior to my current position, I held various roles in healthcare project and event management where I honed his skills in strategic decision-making and problem-solving. I hold a degree in Communications.More...
Sheena Shultz
Adminstrative/customer support@Various Companies
Verified
As Sheena Shultz, I have a proven track record of providing exceptional administrative and customer support across various companies. I have successfully managed and organized numerous administrative tasks, streamlined office operations, and improved efficiency. In terms of customer support, I have consistently achieved high customer satisfaction ratings, resolved complex customer issues, and enhanced customer relationships through proactive communication and problem-solving skills. My multi-industry experience has equipped me with a versatile skill set and a deep understanding of different customer needs and business operations.More...
Rowena Brown
IT Solutions & Delivery Leader@Southern California Edison
Verified
Data-driven product management leader with 15+ years of executing digital transformation strategies that align Product Line Management by leveraging SAFe Agile Methods, Big Data, and Advanced Analytics. Skillfully leads complex projects to deploy data product strategies that drive organizational optimizations and significant revenue growth and cost-saving initiatives.More...
Chanteal Manis
Corporate Training Account Manager@Fleetcor
Verified
Chanteal Manis is a highly experienced Corporate Trainer with a demonstrated history of working in the human resources industry. She has a passion for developing and implementing training programs that empower employees and enhance company performances. Chanteal holds a Bachelor’s degree in Business Management and a Master’s degree in Human Resources Management. She is equipped with extensive knowledge in leadership development, team building, and strategic planning. Over the years, Manis has built her reputation by creating effective training modules that boost productivity, improve staff morale, and promote professional growth. She is recognized for her exceptional interpersonal skills and ability to connect with all levels of staff. Her dedication to fostering positive learning environments is a testament to her commitment to continuous improvement.More...