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Work Background
Academy for Global CitizenshipEducation and Diverse Learner Coordinator
Nov. 2023Chicago, Illinois, United States
Easterseals serving Chicagoland and Greater RockfordFamily and Health Advocate
Nov. 2022 - Nov. 2023
Chicago CommonsAdministrative Assistant
Oct. 2020 - Nov. 2022
Quinlan School of Business, Loyola University ChicagoUS/Europe Double Degree Ambasador
Aug. 2019 - May. 2020Greater Chicago AreaCreated flyers and promotional marketing material for the US/Europe Double Degree program to increase student’s participation Primary ambassador; served as a bridge between students and the Assistant Dean to effectively streamline communication efforts Facilitated information sessions and organized events to promote the program within the university's incoming freshmen and new students
Deutsche BankCommercial Banking Intern
May. 2019 - Aug. 2019Sevilla Area, SpainPerformed a range of administrative and clerical tasks in a branch setting: handled account openings and assisted customers with forms and paperwork, uploaded and updated customer information into the banking system Assisted customers with inquiries and explained bank products, processes and procedures Escalated client concerns when necessary to ensure optimal customer satisfaction Contacted clients via phone and email to update information in the system, while maintaining confidentiality of customer information Supported within the monitoring of the business operations records and files (transactions, collections management, receipts, cards)
Universidad Loyola AndalucíaInternational Relations Officer Intern
Sep. 2018 - Apr. 2019Sevilla Area, SpainHelped in recruiting new partner schools to expand the internationalization for students from Universidad Loyola Andalucia. Helped on creating the application for students who applied to study abroad and helped them through the process. Edited the entire Double Degree webpage in order to make it more attractive for new incoming students Arranged meetings and presentations with students and created promotional content for these upcoming events.
CitiRelationship Support Unit Intern
Jul. 2018 - Aug. 2018Tegucigalpa, HondurasHelped the unit implement its Corrective Action Plan, by updating paper documents on file to transition to the new electronic records system Presented a proposition project to the Head of Trade and Treasury Solutions for the expansion of bank networking to join forces with other smaller banks in the area with the purpose to expand banking services to other provinces in the country
Loyola University ChicagoCampus Safety Rambler
Aug. 2017 - May. 2020Chicago, IllinoisAvailable to open classrooms to faculty and students. Worked in the Front Desk of different buildings on campus, helped for the security of other students. Controlled and delivered lost and found items to faculty and alumna.
Loyola University ChicagoSocial Media Coordinator
Aug. 2016 - May. 2017Rome Area, ItalyDeveloped and managed the Facebook Page, effectively expanding the activities of the freshman in Rome. I tracked and increased the total views each post generated throughout the week
Joel Nafuma Refugee CenterEnglish and Spanish Tutor
Aug. 2016 - May. 2017Rome Area, ItalyServed as an English and Spanish tutor for Refugees once a week, met one-on-one to help each one in improving their language skills.
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