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Work Background
Fractional COO
THE FLOORRFractional COO
Mar. 2022London Area, United Kingdom
Fractional CEO/COO, NED, Business & Luxury Consultant
Michelle Mahlke ConsultingFractional CEO/COO, NED, Business & Luxury Consultant
Jan. 2019London & InternationalWorking across the arts, fashion & design, lifestyle, and tech on opportunities for strategic business development, generating innovative ideas, and focusing on action and quantifiable outcomes. I support companies by supporting Founders and Owners - building brand and product differentiation, optimising performance, empowering teams, propelling sustainable growth, and driving profitability. Expertise - Strategy Formulation and Implementation, across the following areas: • Founder Support (including Business Plan formulation, Fundraising, Stakeholder Engagement, Pitching) • Brand Strategy & Identity (including Culture & Organisational DNA) • Commercial (including Retail, Wholesale, e-Commerce– Omni) • Product (including Design, Range Plan, Development, Production) • Communications (including Marketing, PR, Social Media, Digital Marketing, Clienteleing - Omni) • Operations (including Logistics, Financial Oversight, HR, IT & Systems, Analytics) • Other: Collaborations & Licensing
Board Trustee
THE WARBURG CHARITABLE TRUSTBoard Trustee
Jan. 2019Support and promote the mission and strategic objectives of the Warburg Institute and its Director, Bill Sherman. Focus on amplifying the Warburg and WCT's activity, visibility and support. In particular, helping to increase the profile and raise funds for the Warburg Institute in the UK and abroad. Playing an active role in fundraising efforts for the Institute and specifically the Warburg Renaissance project, a £14.5m capital transformation project. Provide guidance on strategy, communications, public relations and have helped to organise and support a series of global fundraising events. Most recently, this has included support for the historic exhibitions of Aby Warburg’s Bilderatlas Mnemosyne at HKW and its related works in Berlin's Gemaldegalerie, a 360 virtual tour and the publication of the first facsimile in monumental size with Hatje Cantz.
Fractional CEO/COO, NED, Consultant
Michelle Mahlke ConsultingFractional CEO/COO, NED, Consultant
Jan. 2019London & InternationalWorking across the arts, fashion & design, lifestyle, and tech on opportunities for strategic business development, generating innovative ideas, and focusing on action and quantifiable outcomes. I support companies by supporting Founders and Owners - building brand and product differentiation, optimising performance, empowering teams, propelling sustainable growth, and driving profitability. Expertise - Strategy Formulation and Implementation, across the following areas: • Founder Support (including Business Plan formulation, Fundraising, Stakeholder Engagement, Pitching) • Brand Strategy & Identity (including Culture & Organisational DNA) • Commercial (including Retail, Wholesale, e-Commerce– Omni) • Product (including Design, Range Plan, Development, Production) • Communications (including Marketing, PR, Social Media, Digital Marketing, Clienteleing - Omni) • Operations (including Logistics, Financial Oversight, HR, IT & Systems, Analytics) • Other: Collaborations & Licensing
Managing Director
Roland MouretManaging Director
Jan. 2013 - Nov. 2018LondonBoosted capability, performance and profitable multi-million growth through strategic direction, P&L management and oversight of global resources. Highlights include: • Leveraged worldwide retail and e-commerce through multidisciplinary leadership across 38 countries and almost 200 doors worldwide. Developed US retail footprint, UAE franchise and international shop-in-shop presence. • Diversified product offering and penetrated untapped markets. Cemented key partnerships, including Banana Republic collaboration and Woolmark capsules. • Enhanced infrastructure, maximised resources, and improved agility and cash flow within highly cyclical industry sector. Consolidated retail and wholesale business, staying ahead of global competition. • Effectively positioned product marketing and creative strategy with commercial decision-making. Unified and coordinated global brand messaging and oversaw various events and collaborations, including award-winning Une Amourette fragrance and Rizzoli book launch.
General Manager
Roland MouretGeneral Manager
Jan. 2009 - Dec. 2013LondonOversaw global business and team management; built sustainable relationships, and strengthened brand image and sales as operations expanded. • Transitioned from wholesale to retail markets; opened flagship boutique and London HQ that maintained exceptionally high customer service and conversion rate. • Increased margins through optimised sourcing, product and distribution mix, economy of scale, and control over costs. • Developed diverse RTW business and initiated merchandise planning and product assortment strategies that balanced product mix and performance. • Protected corporate interests; defined parameters for intellectual property rights, ensured rigorous contract terms and mitigated risk. • Conducted in-depth re-branding and corporate identity review.
PR, Event Management and Special Projects
Roland MouretPR, Event Management and Special Projects
Jan. 2008 - Dec. 2009LondonRaised customer-based brand equity, built networks, and developed pivotal media, VIP, private clients and vendor relationships.
Office Manager and Executive Assistant
Roland MouretOffice Manager and Executive Assistant
Jan. 2006 - Dec. 2007LondonFirst 19RM employee; set up operations and supported brand relaunch in 22 countries.
Stylist
Jo Malone LondonStylist
Jan. 2005 - Dec. 2006London Area, United Kingdom
Design Assistant
Coach LeatherwareDesign Assistant
Jan. 2002 - Dec. 2003
Design Assistant
Calvin KleinDesign Assistant
Jan. 2001 - Dec. 2001New York, New York, United States
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