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Work Background
Seattle UniversitySr. Administrative Assistant
Jul. 2025Seattle, Washington, United States
Accolade, Inc.Software Engineer I
Aug. 2022 - Oct. 2024Seattle, Washington, United StatesAt Accolade, I focus on building scalable, user-friendly applications that enhance the healthcare experience. By optimizing the Oauth sign-in flow, I’ve enabled seamless white labeling across our web application. I actively contribute to team success through code reviews, pull request approvals, and collaborative pair programming sessions. Here are the achievements from this role: * Reduced outreach costs by $1.5M annually and boosted TPE enrollment revenue by streamlining user engagement and program enrollment through creation of Flutter MFE, using internal APIs and app campaigns based on risk assessments. * Decreased support tickets to 5-6 per month for 240,000 monthly searches by enhancing frontend search feature with Google Geocoding API and internal APIs. * Enabled 7M households to manage health care by designing a frontend registration feature with PHP, CSS layouts, and role-based access control.
Accolade, Inc.Frontend Engineer Intern
Jun. 2022 - Aug. 2022Seattle, Washington, United StatesDuring my internship, I focused on enhancing usability and ensuring design consistency across web applications. By collaborating with another intern, I replaced outdated templates with a modern Next.js feature powered by internal APIs. Additional contributions from this role: * Developed innovative solutions in collaborative capstone project, with cross-functional teams, to reduce user attrition during account registration, enhancing onboarding efficiency.
Code FellowsTeaching Assistant
Oct. 2021 - Mar. 2022I wanted to keep my skills sharp after completing this coding bootcamp, so I took on a role that allowed me to actively apply and reinforce my technical knowledge while supporting others in their learning journey. The benefits provided through this role included: * Providing technical support to students at all levels to help them get "unblocked" and overcome coding challenges. * Acting as a sounding board for ideas and next steps as students plan, build and complete projects, fostering their problem-solving and critical thinking skills.
O'Dea High SchoolAdvancement/Database Operations Manager
Aug. 2017 - Jun. 2022Seattle, WashingtonIn this role, I oversaw database management to ensure data integrity, security, and accuracy. I streamlined operations, performed system maintenance, and developed impactful strategies to support organizational goals. A small selection of highlights from this role: * Assisted in roadmap creation for an annual online giving day, yielding $200K/year through data-driven campaigns and stakeholder collaboration. * Entered and maintained donor contributions in CRM, ensuring data integrity and consistent acknowledgement workflows. * Developed process flows for a hybrid gala and auction, optimizing logistics to generate $750K–$1M in annual revenue. * Cultivated strong relationships with donors and vendors, ensuring smooth communication, timely follow-up, and meaningful engagement that supported fundraising success. * Boosted annual fund donations by 35%, donor participation by 17%, and planned giving by 450% through data-driven fundraising strategies and cross-functional team collaboration.
O'Dea High SchoolYearbook Advisor
Aug. 2014 - May. 2016Seattle, WAIn addition to my full-time role as Administrative Assistant, I successfully guided two classes in publishing two yearbooks, overseeing the project from concept to completion. Key contributions in this role included: * Led students in the creation, design and publication of the yearbook, fostering collaboration, creativity and time management skills. * Provided mentorship in layout design, content organization, and editorial decision-making to ensure high-quality, professional publications. * Implemented systems for photo collection, caption writing, and proofing to maintain accuracy and consistency throughout the yearbook.
O'Dea High SchoolAdministrative Assistant
Jul. 2012 - Jul. 2017I played a pivotal role in ensuring compliance with admissions and attendance requirements by efficiently managing and tracking student and family forms. My customer service skills enabled me to prioritize and resolve over 50 daily inquiries. The values delivered in this role were: * Led a strategic rebrand, guiding cross-functional teams to update the mission, website, school crest, logos, and brand guidelines to align with institutional goals. * Exercised discretion and independent judgment to prioritize customer and partner requests, manage urgent escalations, and maintain alignment with overall business operations and priorities. * Maintained stock of office materials and placed timely orders to avoid disruptions. * Acted as the primary liaison for external inquiries, delivering a welcoming and responsive experience while coordinating with internal teams for timely resolution. * Oversaw scheduling and updates for school and athletic calendars, facilitating organized and conflict-free planning * Created 300+ admissions files per cycle, achieving 100% on-time decisions and meeting accuracy KPIs. * Managed the rollout of multiple online platforms, refining launch communications and coordinating with IT, faculty, and families while ensuring transparency and alignment through effective stakeholder communication.
Scripps CollegeAudio/Visual Department Receptionist
Sep. 2011 - Jun. 2012Clarement, CA
Scripps CollegeAudio Visual Center Receptionist
Jan. 2011 - Apr. 2012Claremont, CA
Scripps CollegePhone-a-thon Caller, Annual Fund
Jan. 2009 - Dec. 2009Claremont, CA
NordstromCashier/Stock
Jul. 2008 - Jun. 2012Seattle, Washington
O'Dea High SchoolPart-Time Office Assistant
Nov. 2005 - Mar. 2010Seattle, WA
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