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Work Background
Grapheotronics®Owner
Jan. 2024South AfricaAt Grapheotronics®, we are fueled by a passion for energizing innovation. Our commitment to pushing the boundaries of what's possible drives us to continuously develop cutting-edge solutions that cater to your diverse needs. Whether you're an outdoor enthusiast seeking reliable portable power sources, an eco-conscious individual embracing solar energy, or a creative soul exploring the world of crafting, we have you covered.
Every Task LLCVirtual Assistant
Jun. 2022SouthAs a dedicated virtual assistant with extensive experience in administrative assistance and customer service, I excel in providing comprehensive support to executives and teams in remote settings. Proficient in Microsoft Excel, Office, Outlook, Word, and PowerPoint, I streamline office administration tasks and effectively manage workflows. My commitment to teamwork, coupled with strong time management skills, ensures efficient collaboration and timely completion of projects. With a focus on virtual administrative support and executive assistance, I am adept at facilitating seamless operations and providing personalized assistance to meet the unique needs of executives.
Grapheo (PTY) LtdOwner
Sep. 2019Pretoria Area, South AfricaGraphic Design; Video Editing and Digital Marketing made smarter and easier for you! Now also offering a wide range of Printing solutions.
Sim AdminMarketing Coordinator & Customer Care Liaison
Sep. 2018 - Sep. 2019Silverlakes• Graphic Design for all Social Media Platforms. (Facebook, Twitter, Instagram, YouTube & WhatsApp) • Video Editing. • Social Media Marketing. Responding to Messages on different social media platforms and Posts as well as DM’s (Direct Messages). (Facebook, Twitter, Linked In and Google +) Resolving of customer queries and Investigation of outstanding queries. Regular posting to social media pages with competitions, events and upcoming specials. Responding to customer feedback as well as getting them to rate our service level based on feedback received. • Running Marketing Campaigns. • Handling Customer service Queries & complaints via email / social media. • Email Marketing & Newsletters. • Liaising with branches to receive, respond and resolve customer queries within a 24 HR time period • Uploading Blog posts to 4 different Blogs. • WordPress Website Management. • Design for Print. (Roll up banners, Pamphlets, etc.) • Weekly report on Social Media Stats. • Weekly Report on Customer Service stats for 4 offices (2 Countries). • Survey distribution.
Dunham-Bush International (Africa)Receptionist/Assistant & Graphic / Web Designer
Apr. 2013 - Aug. 2018Personal Assistant to the Managing Director and the Financial Director and Receptionist to greet clients upon walk in. General administrative duties such as filing and typing of documentation. Occasionally assisting with processing and releasing of orders, as well as Invoicing Clients. Updating or amending catalogues & manuals. Designing of Logo's and Posters for events and Functions.
Variety Packaging ccSales Assistant & Receptionist
Aug. 2012 - Mar. 2013CenturionSelling of Packaging Products as well as arts and crafts Scheduling of appointments Omni Accounts Premium Plus 11 Excel PowerPoint Word Outlook Answering of Phones
Designer Physicue GymSale's Executive & Receptionist
Jul. 2012 - Aug. 2012Pierre Van Ryne Veld , PretoriaCold calling Signing and closing of contracts Selling Supplements Scheduling Appointments Answering of phones Data Capturing
Copiers Ink ccreseptionist / administrator
Oct. 2011 - Jun. 2012Summary of Duties: -PrintingTraining Manuals -Business Cards -Pamphlets -Laminating Designing Programs used -Corel Draw -Paper Port -Invoicing, Quotes and Purchase Orders done on Softline Pastel 2009 Receptionist Duties: -Answering of phones -Booking technical calls / logging service calls -Filing of Invoices, Service Contracts, Technical and Copy shop Job cards
Copiers Ink ccCopy Shop Administrator and Receptionist
Oct. 2011 - Jun. 2012Summary of Duties: Printing Training Manuals - Business Cards - Pamphlets - Laminating Designing Programs used - Corel Draw - Paper Port - Invoicing, Quotes and Purchase Orders done on Softline Pastel 2009 Receptionist Duties: - Answering of phones - Booking technical calls / logging service calls - Filing of Invoices, Service Contracts, Technical and Copy shop Job cards
Ridgeback's CenturionWaiter
Aug. 2011 - Oct. 2011Summary of Duties: - - Waitering Tables - Bar Duties - Children Parties - Events and Venue's
Dros CenturionWaiter
Apr. 2011 - Aug. 2011Summary of Duties: - - Waitering Tables - Shop cleaning duties - Bar Duties - Children Parties - Events and Venue's Reason for Leaving: Better
Dros Centurionwaiter
Mar. 2011 - Jun. 2011Waiting tables, Catering for Corporate functions and kiddie parties.
Swan Lake Wedding CaterersWaiter
Apr. 2010 - Dec. 2010Summary of Duties - Waitering Tables - Bar Duties - Setting up of Events And Venue's Reason for Leaving: Moved
Swan Lake ResortWaiter for weddings
Apr. 2009 - Dec. 2009Catering for wedding functions and waitering tables.
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