Clever Ducks, Computer Network ServicesSystems Engineer
Nov. 2008 - Feb. 2011Install, configure, and maintain Windows server operating systems including database software, web software, Microsoft Exchange, monitoring utilities and backup/restore services. Perform 247 on-call duties, including monitoring, analysis, diagnosis and resolution of computing problems involving hardware, OS, peripherals, network infrastructure, application and enterprise storage. Install and Manage virtualization environments such as VMWare, and Microsoft Hyper-V. Effectively manage client relationships, vendor service and peer support in a team environment to meet or exceed service level agreement parameters. Maintain data integrity for database, application, security and recovery requirements. Solving problems, and saving money.